Foscam FI9802W - Technical Support; Obtaining Technical Assistance

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Hardware
Interface
POWER Interface
DC 12V/2.0A (EU,US,AU adapter or other types
option, Power Consumption ﹤8 Watts
Audio Input/Output
Interface
One audio input jack, One audio output jack.
Reset Buttons
One Reset
Environment
Operate Temper
0° ~ 55°C (32°F ~ 131°F)
Operate Humidity
10% ~ 80% non-condensing
Storage Temper
-10°C ~ 60° (14°F ~ 140°F)
Storage Humidity
0% ~ 90% non-condensing
Dimension
203X100x93mm
Net Weight
1023g
Gross Weight
1546g
PC
CPU
2.0GHZ or above (suggested 3.0GHz)
Requirements
Memory Size
256MB or above (suggested 1.0GHz)
Display Card
64M or above
Supported OS
Microsoft Windows 2000/XP/Vista ,Mac OS
Browser
IE6 and above version or compatible browser,
Firefox, Chrome, Safari or other standard browsers
Software
Upgrade
Upgrade from network
Certification
CE,FCC
5 OBTAINING TECHNICAL SUPPORT
While we hope your experience with the IPCAM network camera is enjoyable and easy to use,
you may experience some issues or have questions that this User’s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for
solving the problems. If our reseller cannot provide service, please contact our service
department: tech@foscam.com .