95
w
w
w
w
w
w
w
w
www
www
www
www
www
www
www
www
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Technology
Technology
Technology
Technology
Technology
Technology
Technology
Technology
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Limited
Limited
Limited
Limited
Limited
Limited
Limited
Limited
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
86
86
86
86
86
86
86
86
755
755
755
755
755
755
755
755
2674
2674
2674
2674
2674
2674
2674
2674
5668
5668
5668
5668
5668
5668
5668
5668
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
86
86
86
86
86
86
86
86
755
755
755
755
755
755
755
755
2674
2674
2674
2674
2674
2674
2674
2674
5168
5168
5168
5168
5168
5168
5168
5168
95
95
95
95
7
7
7
7 .1.3
.1.3
.1.3
.1.3 I
I
I
I have
have
have
have forgotten
forgotten
forgotten
forgotten the
the
the
the administrator
administrator
administrator
administrator password
password
password
password
To
reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds.
Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password
will return to the factory default administrator username and password. Please power on the camera before
reset
Default administrator username: admin
admin
admin
admin
Default administrator password: No password
7
7
7
7 .1.4
.1.4
.1.4
.1.4 Camera
Camera
Camera
Camera can
can
can
can not
not
not
not record
record
record
record when
when
when
when I
I
I
I click
click
click
click Record
Record
Record
Record button
button
button
button or
or
or
or I
I
I
I can
can
can
can ’
’
’
’ t
t
t
t change
change
change
change the
the
the
the
manually
manually
manually
manually record
record
record
record path
path
path
path
When you use Windows7 or Vista, you may be not able to do manually record or change the
record path because of the security settings of computer.
There are two ways to resolve this problem:
(1) Please add the camera as a trusted site to resolve this issue. The steps are
IE browser Tool Internet Proper ties Security Trusted sites Sites Add
(2) Open IE browser, then right click, select “ Run as administrator ”
7
7
7
7 .1.5
.1.5
.1.5
.1.5 Subnet
Subnet
Subnet
Subnet doesn
doesn
doesn
doesn ’
’
’
’ t
t
t
t match
match
match
match
Check whether your ipcamera in the same subnet of your computer. The step is Control
Control
Control
Control
Panel
Panel
Panel
Panel
Network
Network
Network
Network Connections
Connections
Connections
Connections
Dbclick Local
Local
Local
Local Area
Area
Area
Area Connections
Connections
Connections
Connections
Choose
General
General
General
General Properties
Properties
Properties
Properties .(Figure 3.23/3.24) Check subnet mask, IP address and gateways. When
you set IP address please make sure they are in the same subnet. Otherwise you can't access
camera.
7
7
7
7 .1.6
.1.6
.1.6
.1.6 No
No
No
No Pictures
Pictures
Pictures
Pictures Problems
Problems
Problems
Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn ’ t installed
correctly you will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first
time: IE browser
Tool
Internet Proper
Security
Custom Level
ActiveX control and
Plug-ins. Three options of front should be set to be “ Enable ” , The ActiveX programs read by the
computer will be stored. As follows:
Enable:
Enable:
Enable:
Enable: Download
Download
Download
Download unsigned
unsigned
unsigned
unsigned ActiveX
ActiveX
ActiveX
ActiveX controls
controls
controls
controls
Enable:
Enable:
Enable:
Enable: Initialize
Initialize
Initialize
Initialize and
and
and
and script
script
script
script ActiveX
ActiveX
ActiveX
ActiveX controls
controls
controls
controls not
not
not
not marked
marked
marked
marked as
as
as
as safe
safe
safe
safe
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