XIII.Troubleshooting
The control panel will display a number of possible trouble alerts by means of the LED light. When
the LED light is green, the chair is trouble-free. When a problem occurs, the LED light will flash.
When a “Trouble” LED light flashes, turn off the power of the chair and turn it on again. If the flashing
“Trouble” LED light remains unchanged, please refer to the table below for possible causes and
solutions.
If you cannot determine the cause of the trouble condition, please contact your provider or distributor
for assistance.
Troubleshooting Table
Re-plug the 4 – pin plug into the
Faulty connection of the control
battery connector at the side of the
panel and the motor connector.
chair; refer to instructions on Page
If the power is off automatically, the
Low power supply, the power cut
batteries must be recharged within 2
hrs, and charged for 10-12 hrs, refer
to instructions on Page 23 and 24
Pull out the battery and check the
Fault of the 3 – pin plug
contact for any fault and re-insert the
connecting to the battery.
battery. Refer to instructions on Page
The lowest level LED light
Recharge the batteries immediately.
flashes: low battery power.
The second level LED light
Reconnect the plugs of the two ends
flashes: the control panel failing to
of the control panel cable, or replace
Do not use the chair, An electronic
The third level LED light flashes:
drive locking device preventing the
the batteries are being charged
chair from operating when batteries
The fourth level LED light
Re-plug and tighten the motor
flashes: motor connection failed.
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