Franklin Electric SUBDRIVE CONNECT PLUS

Other manuals for Franklin Electric SUBDRIVE CONNECT PLUS

Quick Start Guide56 pages

Questions and Answers

C
caitlin04Aug 16, 2025
What to do if Franklin Electric DC Drives show overcurrent or locked pump?
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  Christopher HughesAug 16, 2025
  If your Franklin Electric DC Drive indicates an overcurrent or locked pump, it could be due to several reasons. Check for motor and/or pump misalignment or dragging issues. Also, inspect for a motor and/or pump lock or abrasives in the pump. Excessive motor cable length can also cause this problem. If the amperage is above the maximum amps at 30 Hz, remove and repair or replace the faulty components as needed. Reduce the motor cable length, adhering to the Maximum Motor Cable Length table.
M
Michael MurrayAug 19, 2025
Why Franklin Electric SUBDRIVE CONNECT PLUS DC Drives show undervoltage?
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  Michele DavisAug 19, 2025
  If your Franklin Electric DC Drive is showing undervoltage, this could be due to low line voltage, miswired input leads, or a loose connection at the breaker or panel. The line voltage might be too low. Check incoming power connections and tighten them if necessary. Also, verify that the incoming voltage is correct and check the fuses. Contact your power company if needed.
D
Daniel AnthonyAug 22, 2025
How to troubleshoot motor underload on Franklin Electric SUBDRIVE CONNECT PLUS?
- O
  Olivia LopezAug 22, 2025
  A motor underload in Franklin Electric DC Drives can occur due to several factors. It might be an over-pumped well, a broken shaft or coupling, a blocked screen, a worn pump, or an air/gas locked pump. The SubDrive might not be set properly for the pump end, or the underload sensitivity setting may be incorrect. If the frequency is near maximum with a load less than the configured underload sensitivity, or if the system is drawing down to the pump inlet, reset the Underload Sensitivity setting. Check the pump rotation and reconnect if necessary. If it is an air/gas locked pump, set it deeper in the well if possible. Verify the MAX AMPS setting is correct.
C
Carlos LeonAug 25, 2025
What to do if my Franklin Electric DC Drive shows overvoltage?
- L
  Lisa FranklinAug 25, 2025
  If your Franklin Electric DC Drive indicates an overvoltage issue, it could be due to high line voltage. You should check the incoming power connections and correct or tighten the terminals if necessary.
L
Linda FischerAug 27, 2025
What to do if my Franklin Electric DC Drive overheats?
- S
  Sharon CampbellAug 27, 2025
  If your Franklin Electric DC Drive is overheating, several factors could be the cause. Check if the fans are blocked or not working, ensure the ambient temperature is not above 104 °F (40 °C), verify that the drive is not exposed to direct sunlight, and confirm that the airflow channel is not blocked.
H
Heather RichardsAug 30, 2025
What to do if my Franklin Electric DC Drive displays overcurrent or locked pump?
- M
  Mr. Jeffrey HillAug 30, 2025
  If your Franklin Electric DC Drive displays an overcurrent or locked pump error, it could be due to motor and/or pump misalignment, or excessive motor cable length. You may need to remove and repair or replace the misaligned components. Also, reduce the motor cable length, adhering to the Maximum Motor Cable Length table.
S
Susan SmithSep 1, 2025
What to do if my Franklin Electric DC Drive shows undervoltage?
- J
  John DavisSep 2, 2025
  If your Franklin Electric DC Drive is showing an undervoltage error, it could be due to low line voltage. Check the incoming power connections and correct or tighten them if necessary. Also, correct the incoming voltage by checking the breaker or fuses, or contact your power company.
R
Rodney AndersonSep 4, 2025
What to do if my Franklin Electric SUBDRIVE CONNECT PLUS DC Drives output has an open phase?
- D
  diana65Sep 4, 2025
  If your Franklin Electric DC Drive indicates an output open phase, it is likely due to a loose connection. Check the drop cable and motor resistance, tighten the output connections, and repair or replace parts as necessary.
A
Amber JuarezSep 7, 2025
What to do if my Franklin Electric DC Drive is incorrectly wired?
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  Mrs. Monica RomeroSep 8, 2025
  If your Franklin Electric DC Drive is incorrectly wired, it may be that the input and output wires are swapped. Check the wiring, check the motor size, and adjust or repair as needed.
W
wpooleSep 10, 2025
What to do if my Franklin Electric DC Drive has a short circuit?
- D
  Derek JohnsonSep 10, 2025
  If your Franklin Electric DC Drive indicates a short circuit, it is likely caused by a shorted connection, defective cable, splice, or motor. If the fault persists after resetting and removing the motor leads, replace the drive.

Summary

SAFETY INSTRUCTIONS

Hazard Messages and Safety Alerts

Explains the different hazard alert symbols and their meanings.

Pre-Installation Safety Guidelines

Preliminary instructions for installation and qualifications for personnel.

Product Specific Precautions

Product Specific Warnings

Critical safety precautions specific to the drive's operation and hazards.

Product Specific Notices

Important notices for preventing damage to the drive and equipment.

ELECTRICAL INSTALLATION

Wiring Guidelines and Best Practices

Recommendations for safe and effective wiring of the drive system.

DRIVE CONFIGURATION

DIP Switch Settings and Configuration

Explains how to configure the drive using DIP switches for various functions.

OPERATION

Fault Detection and Handling

How the drive indicates and manages detected faults and errors.

ADVANCED APPLICATION OPTIONS

MultiDrive System Configuration

Details the multi-drive/pump system functionality via the mobile app.

Troubleshooting

System Diagnostics and Fault History

How the drive logs and stores system events and fault history.

Diagnostic Fault Code Reference

Provides a list of fault codes, possible causes, and corrective actions.

Symptom Based Troubleshooting

Troubleshooting by Symptom

Franklin Electric SUBDRIVE CONNECT PLUS Specifications

General

Category	DC Drives
Manufacturer	Franklin Electric
Communication	Modbus RTU, Bluetooth
Frequency	50/60 Hz
Protection Rating	IP20
Control Method	Sensorless Vector Control
Input Voltage	200-240V AC, 1-phase
Power Range	0.37 kW
Operating Temperature	-10°C to 50°C
Storage Temperature	-20°C
Humidity	5% to 95% non-condensing
Altitude	Up to 1000m without derating