15 Problem Solving
510
Problem Solving
15
062-310
062-311
062-330
062-345
062-360
062-362
062-371
062-380
062-386
062-389
062-392
062-393
062-394
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-500
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-790
[Cause] Copying of the scanned document is prohibited.
[Remedy] Refer to "1 Before Using the Machine" > "Legal Notice" in the User
Guide.
063-500
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
065-214
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
071-210
[Cause] Tray 1 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then switch off the
machine power, make sure that the touch screen is blank, and then
switch on the machine power. If the error still is not resolved, contact our
Customer Support Center. You can use a tray other than Tray 1.
071-211
[Cause] An error occurred in Tray 1.
[Remedy] Confirm the paper loading condition for Tray 1. Switch off the machine
power, make sure that the touch screen is blank, and then switch on the
machine power. If the same message is displayed again, contact our
Customer Support Center.
072-210
[Cause] Tray 2 malfunction
[Remedy] Confirm the paper loading condition for Tray 2, and then switch off the
machine power, make sure that the touch screen is blank, and then
switch on the machine power. If the error still is not resolved, contact our
Customer Support Center. You can use a tray other than Tray 2.
072-211
[Cause] An error occurred in Tray 2.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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