Trouble during Scanning
405
Problem Solving
14
Unable to open a
folder.
The folder is unregistered. Register the folder.
Refer to "Create Folder" (P.236).
The folder passcode has been
forgotten.
The passcode cannot be retrieved. Set the
passcode to [Off], and then set the passcode
again.
Refer to "Create Folder" (P.236).
Unable to import
data from the
scanner because
of a TWAIN
transmission error.
The scan driver is not
installed.
Install the scan driver.
Operation
terminates during
scanning.
The file size is too large. Lower the resolution, and import again.
Refer to "5 Scan" > "Layout Adjustment" in the User
Guide.
Symptom Cause Remedy
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