15 Problem Solving
542
Problem Solving
15
027-723
[Cause] Authentication at the application interface destination (ApeosWare Flow Service)
failed.
[Remedy] Confirm the user name and password that is used when creating a job flow.
027-724
[Cause] An application interface destination (ApeosWare Flow Service) could not be accessed.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If it is operating correctly,
confirm the log.
027-725
[Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is operating correctly.
If it is operating correctly, confirm the log. If it is not operating, confirm the network
environment.
027-726
[Cause] The status of the application interface destination (ApeosWare Flow Service) is
unknown.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If it is operating correctly,
confirm the log.
027-727
[Cause] A parameter is illegal during an application interface.
[Remedy] Try processing the job flow again.
027-728
[Cause] The number of files that are to be sent to external services exceeded the maximum
number.
[Remedy] Reduce the number of files, and send them again.
027-730
[Cause] The number of the document pages attached to the SMTP mail exceeds the maximum
number of pages allowed for the Split Send feature.
[Remedy] Increase the number of pages allowed for the Split Send feature, or reduce the number
of the document pages.
027-731
[Cause] An error occurred in the machine.
[Remedy] After the scanning for Network Scanning completes, execute the operation again.
027-732
[Cause] The Network Scanning server is full, or a server disk error occurred.
[Remedy] Check the amount of available disk space. If the disk space is sufficient and the error still
is not resolved, check the status of the disk of the server.
027-733
[Cause] The SSL setting on the Network Scanning server is disabled.
[Remedy] Enable the SSL setting of the Network Scanning server.
027-734
[Cause] The certificate of the server used for Network Scanning is not set correctly.
[Remedy] Check the followings:
z
The Network Scanning server is accessible from your computer using HTTPS protocol.
z
The SSL server certificate of the Network Scanning server is registered on the machine.
z
The SSL server certificate of the Network Scanning server is correct.
z
When the certificate is not registered on the Network Scanning server, disable the
server certificate validation feature of the machine.
027-735
[Cause] The data transfer using SSL is specified, but the SSL setting of the machine is disabled.
[Remedy] Enable the SSL setting, or specify HTTP for the transfer protocol.
027-736
[Cause] The server certificate verification feature of the machine is disabled when the server
certificate verification is required.
[Remedy] Enable the server certificate validation. Or, disable the server certificate validation for
data transfer.
Error Code Cause and Remedy
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