Error Code
545
Problem Solving
15
027-777
[Cause] The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [Connectivity & Network
Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings].
027-778
[Cause] The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
[Remedy] Confirm the authentication type supported by the SMTP server with your network
administrator. The machine supports the following authentication types: PLAIN (plain
text) authentication, LOGIN (BASE64) authentication, and CRAM-MD5 (challenge-
response).
027-779
[Cause] Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause] The received e-mail was discarded because no documents were attached to it. (The
machine is set to print attached documents only.)
[Remedy] To print the mail body or header information also, change settings in the [Properties]
screen of CentreWare Internet Services.
Refer to "12 Computer Operations" > "E-mail Printing" in the User Guide.
027-797
[Cause] The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail again.
033-310
033-311
033-312
033-313
033-314
033-315
033-316
033-317
033-318
033-319
033-320
033-321
033-322
033-323
033-324
033-325
033-326
033-327
033-328
033-329
033-330
033-331
033-332
033-333
033-334
033-335
033-336
033-338
033-339
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy
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