Error Code
563
Problem Solving
15
116-749
[Cause] The job was cancelled because the specified font does not exist.
[Remedy] Install the font, or set the print driver to replace the font.
116-750
[Cause] Banner sheet tray malfunction
[Remedy] Restore the tray to normal condition or change the Banner sheet tray.
116-751
[Cause] The process has been canceled because the hard disk is full.
[Remedy] Delete stored data in the hard disk. If the error still is not resolved, split the file and send
the job again.
116-752
[Cause] The descriptions of the PDF or XPS
*
printing job ticket have a problem.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
[Cause] The data was automatically modified because it included an invalid parameter.
[Remedy] The printed image may be incomplete. Confirm with the sender whether the image has
a problem, or ask the sender to send the data again. When using the Internet Fax
Forwarding feature, confirm its condition with the e-mail recipient.
116-780
[Cause] There is a problem with the document attached to the received e-mail.
[Remedy] Check the attached document.
116-790
[Cause] Probable causes are as follows:
1)If the operator cancelled printing a document that was received using the Store Fax -
Local Folder or Store Internet Fax - Local Folder feature:
The first set of the document is not stapled.
2)For causes other than 1)
No set of the document is stapled.
[Remedy] For 1), manually staple the first set of the document. Or, do not cancel printing of a
document that is received using the Store Fax - Local Folder or Store Internet Fax - Local
Folder feature.
For 2), check whether the staple position has been correctly specified, and try printing
again.
117-311
[Cause] Data Security Kit is not attached correctly.
[Remedy] Insert Data Security Kit into the correct slot.
117-312
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
117-326
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
117-331
117-332
117-333
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy
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