Fujitsu FTP-638WSL110 Series - Print Issues

5 Troubleshooting
35
■ Print
Problem
Cause
Solution
Printer does not
feed the paper
or
Paper jam
occurs
Is the power turned off?
Please turn on the
power. (C. 2.1)
Is the paper correctly
inserted?
Please insert the paper
correctly. (C. 1.5)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 1.5)
Does a printer error occur?
(C. 3.2)
Please correct the
printer error. (C. 2.4)
Is the platen roller dirty?
Please clean the platen
roller. (C. 4.2)
Printer does not
print
Is the power turned off?
Please turn on the
power. (C. 2.1)
Is the paper correctly
inserted?
Please insert the paper
correctly. (C. 1.5)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 1.5)
Does a printer error occur?
(C. 3.2)
Please correct the
printer error. (C. 2.4)
Is the thermal head dirty?
Please clean the thermal
head. (C. 4.1)
Print is too light
or
Print is
smudging
Is the paper correctly
inserted?
Please insert the paper
correctly. (C. 1.5)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 1.5)
Is the thermal head dirty?
Please clean the thermal
head. (C. 4.1)
Is the correct paper used?
Please use the correct
paper. (C. 6.2)
Is the battery old?
Please exchange it for a
new battery.