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The display does not close. A foreign object, such
as a paper clip, is stuck
between the display
and keyboard.
Remove all foreign objects from the keyboard.
The display has bright or
dark spots.
If the spots are very tiny
and few in number, this
is normal for a large
LCD display.
This is normal; do nothing.
If the spots are numer-
ous or large enough to
interfere with your oper-
ation needs.
Display is faulty; contact your support representative.
The display is dark when on
battery power.
Power Management
utility default is set on
low to conserve power.
Press [Fn] + [F7] to increase brightness or double-click on the bat-
tery gauge and adjust Power Control under battery settings.
You have connected an
external monitor and it
does not display any
information.
Your external monitor is
not properly installed.
Reinstall your device. See “External Video Port” on page 77.
Your operating system
is not setup with the
correct software driver.
Check your device and operating system documentation and acti-
vate the proper driver.
You have connected an
external monitor and it does
not come on.
Your external monitor is
not compatible with
your notebook.
See your monitor documentation and the External Monitor Sup-
port portions of the Specifications section. See “Specifications” on
page 115.
Miscellaneous Problems
Error message is displayed
on the screen during the
operation of an application.
Application software
often has its own set of
error message displays.
See your application manual and help displays screens for more
information. Not all messages are errors some may simply be sta-
tus.
Problem Possible Cause Possible Solutions
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