Troubleshooting
Having this problem? Check the following points:
Picture disturbances (vertica
l lines)
► R un the function Auto adjust (se
e Chapter
"
Setting screen display", Page
24).
Picture disturbances (horizo ntal lines, picture
noise)
► R un the function Auto adjust (see Chapter
"
Setting screen display", Page 24).
The screen becomes darker
The background lighting has a limited lifetime.
If your monitor display should become too dark,
the backgro und lighting will have to be replaced.
► C ontact our Service Desk.
Call Indicator
Having this problem? Check the following points:
Fujitsu Call Indicator is not recognised by the
operating system
► C heck if the mo nitor is connected to the
computer using the supplied USB cable.
► C heck if Call Indicator is enabled in the
OSD menu.
Call Ind icator status indicator is not showing a
status
► C heck whether Microsoft Lync / Skype for
Business is installed on the computer.
► C heck whether Microsoft Lync / Skype for
Business has been run and you are logged
on.
► C heck if the mo nitor is connected to the
computer using the supplied USB cable.
► Check whether all the audio devices with the
name "Fujitsu Call Indicator" are enabled in
the Windows sound settings.
Nothing is heard from the other side during a call ► Check whether the USB headset or USB
telephone conference system being used is
set as t he primary device for voice calls in
Microsoft Lync / Skype for Business.
"Fujitsu C
all Indicator" must not be selected
as the pri
mary device for voice calls.
No ring tone for an incoming call via Microsoft
Lync / Skype for Business
► In M icrosoft Lync / Skype for Business, check
whether Fujitsu Call I ndicator is selected as
"secondary device".
Fujitsu 41
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