12. TROUBLESHOOTING
If your camera does not seem to be functioning properly or
if you are having photo/video quality issues, please run
these simple and quick checks:
Make sure the camera is powered on and in the correct
mode
Format the SD card in the camera or replace the SD card,
since the SD card is a storage media and sometimes it
might be unstable
Replace batteries if night vision seems not to be working
as expected
The dark background of night images is usually caused
by strong reflections from the obstacles close to the
camera. To get the best night image, please remove
close-up obstacles (such as walls or tree trunks) in front
of the camera as possible, or adjust the installation
position of your camera to avoid these obstacles (Figure
9)
Figure 9: Avoid close-up obstacles in front of the camera
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