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Garland MWE-9501 - User Manual

Garland MWE-9501
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MODEL NUMBERS
MWE-9501
MWE-9801
MWEH-9501
MWEH-9801
MWEF-9501
MWEL-9501
MWER-9501
MWEFH-9501
OPERATIONS MANUAL
INTERNATIONAL
NOTE: This manual pertains to all grill models listed above. The reader/operator must interpret its
contents to applicable needs. However, if there is any question of interpretation of any literature
pertaining to Garland grills, please contact our Customer Service Department at one of the phone
numbers listed above.
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY
DAMAGE, INJURY OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD
SYSTEM
THIS EQUIPMENT “MUST” BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL
FACTORY TRAINED TECHNICIAN
®
Rev 5 P/N 1881001 IN(060104)
MANUFACTURED EXCLUSIVELY FOR
McDonald's
BY
GARLAND COMMERCIAL INDUSTRIES, INC.
185 EAST SOUTH STREET
FREELAND, PENNSYLVANIA 18224
TOLL FREE: (800) 446-8367
PHONE: (570) 636-1000
FAX: (570) 636-9874
Come visit us on the web at
www.garland-group.com
E-mail: clamshell@garland-group.com

Table of Contents

Other manuals for Garland MWE-9501

Preview: Programming Manual
Programming Manual2 pages

Questions and Answers

  • L
    Lucas PettyAug 4, 2025
    What to do if my Garland MWE-9501 Grill controller displays 'TOO HOT'?
    • B
      benjaminyangAug 4, 2025
      The 'TOO HOT' message on your Garland Grill controller can appear for several reasons. First, the current selected menu item might require a lower set point temperature than the one previously selected. Second, one or more heat zones may have exceeded the set point temperatures by 79°F (27°C). Finally, the temperature may be continuing to rise. To resolve this, allow the grill to cool down to the current menu item's set point temperature.
  • S
    Shari WelchAug 8, 2025
    What should I do if my Garland MWE-9501 platen will not come down?
    • R
      Ross Robertson MDAug 9, 2025
      If the platen on your Garland Grill will not come down, first ensure that the grill has reached the set temperature. If it has, check if the upper platen locking pin is engaged and pull it out.
  • K
    Kelly CaseyAug 12, 2025
    What to do if my Garland MWE-9501 Grill controller displays “MOTOR OVERCURRENT”?
    • A
      Angela AguilarAug 13, 2025
      If your Garland Grill controller displays 'MOTOR OVERCURRENT', turn the main power switch off, wait 5 seconds, and turn it back on to reinitialize the controllers. Then, monitor for repetitive errors, as a possible frequency interruption may be the cause.
  • J
    James BrowningAug 17, 2025
    What does it mean when my Garland Grill displays EEPROM CORRUPT?
    • M
      Michael SanchezAug 17, 2025
      The message 'EEPROM CORRUPT' on your Garland Grill indicates either a new version EPROM chip or a faulty EPROM chip or controller. To address this, re-initialize the unit or call for service.
  • G
    Garrett HobbsAug 21, 2025
    What should I do if my Garland Grill controller displays 'Eprom Corrupt'?
    • O
      omoodyAug 21, 2025
      If your Garland Grill controller displays 'Eprom Corrupt' at startup, it means the controller has detected a corrupt menu item or a new software version has been loaded. To cancel this message, switch the grill off and on again at the main power switch.
  • I
    Isaac WatsonAug 26, 2025
    What should I do if the upper platen is stuck on my Garland MWE-9501 Grill?
    • M
      Melissa JacksonAug 26, 2025
      If the upper platen of your Garland Grill is stuck, it could be due to several reasons. First, the controller might not be getting an upper platen setting signal 15 seconds after raising the platen. You can cancel the message by pressing the 'TEMP' button followed by the GREEN ('RAISE') button to retry raising the platen. Second, the upper platen might be mechanically resisted, causing it to stop. Third, the platen control motor might be inoperative. In this case, turn the 'MASTER POWER' switch OFF, then ON again.
  • D
    David ParkerAug 29, 2025
    What to do if my Garland Grill displays 'Clam did not go down'?
    • S
      Stephen CarsonAug 30, 2025
      The 'Clam did not go down' message on your Garland Grill appears when the controller senses a zone at 465°F (241°C). You can cancel the message by pressing the 'TEMP' button.

Summary

WARRANTY

SAFETY

CLEANING AND MAINTENANCE

CLEANING AND MAINTENANCE

Step-by-step guide for cleaning the grill, including specific tools and warnings.

UNIT INSTALLATION

UNIT INSTALLATION

Instructions and warnings for connecting and installing the grill unit.

CLAMSHELL GRILL CONTROLS

CLAMSHELL GRILL CONTROLS

Diagram and labeling of the grill's control panel buttons and indicators.

DESCRIPTION OF GRILL CONTROLS

DESCRIPTION OF GRILL CONTROLS

NORMAL OPERATING MODES

NORMAL OPERATING MODES

Guidance on using the grill for cooking, standby, and cleaning operations.

PROGRAMMING

SYSTEM SETUP

MENU ITEMS

MENU ITEMS

TROUBLESHOOTING

TROUBLESHOOTING

Information on identifying and resolving common error messages and operational issues.

Garland MWE-9501 Specifications

General IconGeneral
ModelMWE-9501
CategoryGrill
Power TypeElectric
MaterialStainless Steel
Cooking Surface MaterialCast Iron
Width (mm)950
Depth (mm)600
Height (mm)900

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