Garland XPE12 - User Manual

Other manuals for Garland XPE12

Service Manual107 pages

Questions and Answers

K
Kelly MullinsAug 12, 2025
Why is my food overcooked on the Garland Grill?
- R
  Raymond JonesAug 13, 2025
  There are several potential causes for overcooked food on the Garland Grill. First, ensure the correct recipe is selected. If not, select the correct recipe and retry. Second, the cook time might be too high. Use the cook cycle change screen to decrease the cook cycle, as per Restaurant operational guideline. Also, raw product might be too warm; check for correct temperature (frozen product not thawed; thawed product must be 40F or lower) as per Restaurant operational guideline. If the raw product is too thick, use the cook cycle change screen to increase the cook gap, as per Restaurant operational guideline. Finally, consider the quality of the raw product and retry the recipe with newer product, as per Restaurant operational guideline.
D
davidmaldonadoNov 2, 2025
Why is my product undercooked on the Garland XPE12 Grill?
- M
  Maria ClarkNov 2, 2025
  There are several reasons why your product might be undercooked on the Garland Grill. It could be due to selecting an incorrect recipe. Try selecting the correct recipe and retrying. Alternatively, the cook time may be too low; increase the cook cycle using the cook cycle change screen. Check that the uncooked product is at the correct temperature (not frozen) as per the Restaurant operational guideline. If the raw product is too thin, decrease the cook gap using the cook cycle change screen, as per restaurant operational guideline. Ensure you are following recommended product placement guidelines, as per Restaurant operational guideline and that you're following the recommended procedure to thaw and filet the product, as per Restaurant operational guideline. Also, do not exceed the recomm...
J
Jeffrey BellNov 22, 2025
How to troubleshoot a Garland Grill when the grill or upper platen is too hot?
- B
  Barbara ObrienNov 22, 2025
  If the grill or upper platen is too hot on your Garland Grill, it could be due to several factors. The recipe set points might be too high, so use the temperature status screen to check zone temperatures versus set point. Also, temperature calibration might be incorrect; reset the sfets to the default value and verify temperatures. Partial load cooking might be driving the temperature on an unused zone; try cooking a full load and recheck zone temperatures. Incorrect thermocouple wiring could be the cause; select the temperature status screen, place a wet rag onto each thermocouple location, and watch for a temperature drop at that zone. An intermittent thermocouple fault could also be the problem; check the wiring and connections to the SIB. If the heater wiring is incorrect, use the wiri...

Summary

Safety Notices

Definitions and Disclaimers

Explains hazard indicators and outlines disclaimers for service access and work.

Installation Location and Electrical Safety

Location Criteria

Details requirements for the installation area, including levelness and support.

Electrical Safety and Connections

Covers critical electrical safety warnings and connection requirements.

Installation Hazards and Requirements

Code, Damage, and Hazard Warnings

Refers to industry standards, damage prevention, and hazards like pinch points and fire risk.

Clearance and Fire Safety

Emphasizes maintaining minimum clearances and installation for fire safety.

Cleaning and Personal Protection

General Cleaning Guidelines

Provides general guidelines and cautions for cleaning the grill components.

Personal Protection Equipment

Stresses the use of appropriate safety equipment during installation and servicing.

General Operation and Safety Precautions

Safe Handling and Operation

Covers safety during handling, operation, heat warnings, and ventilation requirements.

General Information - Manual and Unit Details

Manual Review and Unit Inspection

Emphasizes reading the manual and inspecting the unit upon delivery for safety.

Model and Serial Plate Information

Lists models covered and describes serial plate information.

Warranty Information

Warranty Coverage and Claims

Outlines warranty terms, exclusions, and the procedure for making a claim.

Main Features and Components

Component Identification and Description

Identifies and describes the main features and components of the grill.

Included Items and Installation Personnel

Included Items and Exclusions

Lists items included and not included with the grill purchase.

Authorized Installation Personnel

Specifies the qualified personnel who can perform the installation procedure.

Dimensions Specifications

3 Platen Dimensions Specification

Provides detailed dimensions and specifications for the 3-platen grill models.

Dimensions Specifications

2 Platen Dimensions Specification

Provides detailed dimensions and specifications for the 2-platen grill models.

Dimensions Specifications

1 Platen Dimensions Specification

Provides detailed dimensions and specifications for the 1-platen grill models.

Electrical Input Specifications

WYE (Electric Models)

Details electrical input specifications for WYE (Electric) models across various voltages.

Electrical Input Specifications

DELTA (Electric Models)

Details electrical input specifications for DELTA (Electric) models across various voltages.

Electrical Input Specifications

DELTA (Electric Models) Continuation

Continues the electrical input specifications for DELTA (Electric) models.

Electrical Input Specifications - Gas and Electric Models

WYE (Gas XPG-12) & DELTA (Gas XPG-12) Models

Details electrical input specifications for gas models in WYE and DELTA configurations.

DELTA (Electric XPE-24 Models)

Details electrical input specifications for DELTA (electric XPE-24) models.

Electrical Input Specifications - Gas Models

WYE (Gas XPG-24 CE) & DELTA (Gas XPG-24) Models

Details electrical input specifications for gas models in WYE and DELTA configurations.

Electrical Input Specifications - Gas Models

WYE (Gas XPG-36 CE) & DELTA (Gas XPG-36) Models

Details electrical input specifications for gas models in WYE and DELTA configurations.

Electrical Input Specifications - Gas Models

DELTA (Gas XPG-36 Models) Continuation

Continues the electrical input specifications for DELTA (gas XPG-36) models.

Gas Input Specifications

Gas Settings and Unit Configuration

Provides gas settings, specifications, and explains unit configuration determination.

Gas Elevation Settings

High Elevation Gas Settings

Details high elevation gas settings and specifications for CSA approved models.

Gas Elevation Settings and Conversion Kits

CE High Elevation Settings and CSA Kits

Continues CE settings and lists CSA approved conversion kits for altitude/gas type.

Conversion Kits

CE Elevation and Gas Type Conversion Kits

Lists CE approved conversion kits for altitude and gas type changes.

Conversion Labels

Understanding Conversion Labels

Explains the purpose and content of conversion labels for gas grills.

Installation - Unpacking the Grill

Removing Grill From Wood Crate

Provides instructions on how to safely remove the grill from its wood crate packaging.

Installation - Positioning and Clearances

Transporting, Locating, and Leveling

Details safe transport, location selection, leveling, and exhaust hood requirements.

Clearance and Leveling Requirements

Outlines necessary clearances, leveling, and exhaust hood requirements.

Installation - Casters and Restraints

Grill Positioning and Caster Adjustment

Advises on proper positioning, caster adjustment, and recommended restraints.

Installation - Gas Connections and Stabilizers

Stabilizer System, Film Removal, and Gas Connectors

Explains stabilizer system use, film removal, and gas connector requirements.

Installation - Codes and Restraints

National Codes and Installation Responsibilities

Lists national codes and store responsibilities for installation.

Restraining Device Installation Procedure

Provides a procedure for installing the restraining device for gas units.

Installation - Gas Connections and Desi Pak Bags

Desi Pak Bags and Gas Connections

Explains "Desi Pak" bag purpose and details gas connection and pipe sizing requirements.

Installation - Electrical Connection

Electrical Connection Procedure and Safety

Covers electrical connection safety and procedures, including grounding.

Installation - Flue and Panel Installation

Flue Upper Rear Panel Installation

Provides instructions for installing the flue upper rear panel for gas grill models.

Installation - Release Material Sheets

Installing Release Material Sheets

Details the procedure for installing release material sheets for optimal cooking performance.

Installation - Startup Procedure

Scheduling and Performing Startup

Outlines the procedure for scheduling and performing a factory startup for the grill.

Operation - Basic Functions

Sequence of Operation and Control Buttons

Describes the grill's operation sequence and the function of control buttons.

Operation - easyToUCH Controller Overview

Controller Screens and Icons

Provides an overview of the easyToUCH™ controller's screens and icons.

Operation - Controller Modes and Messages

Warnings, Operations Overview, and Modes

Explains warnings, operating modes (Press & Go, Sleep, Clean), and preheat process.

Operation - easyToUCH Procedures

Startup, Preheat, and Recipe Cooking

Details procedures for startup, preheating, and cooking a recipe.

Operation - Temperature and Cycle Management

Checking Temperatures and Cycle Control

Explains how to check temperatures, cancel cycles, and change cook time/gap.

Operation - Recipe Creation

Creating a New Recipe

Guides through the process of creating a new recipe on the easyToUCH™ controller.

Operation - Recipe Management

Editing and Deleting Recipes

Explains how to edit and delete existing recipes from the system.

Operation - Advanced Recipe Setup

Setting Up Two-Stage Cooking

Provides instructions for setting up a two-stage cooking process, such as adding cheese.

Operation - Menu Management

Creating and Managing Menus

Guides on creating new menus and enabling/disabling them for organization.

Operation - Sleep, Shutdown, and Cleaning Reminders

Sleep Mode, Shutdown, and Cleaning Reminders

Details Sleep mode, shutdown, and managing cleaning reminders.

Operation - Special Settings

Time;Gap Adjustment Limits and Volume

Explains setting limits for adjustments and adjusting volume settings.

Operation - Hood Height and Language Settings

Hood Height Adjustment and Language Selection

Details hood height adjustment and language selection procedures.

Operation - Clean Settings Configuration

Configuring Grill Cleaning Parameters

Explains how to configure grill temperature, clean frequency, and time for cleaning.

Operation - Interface Navigation Overview

Navigating Controller Screens

Provides an overview of key navigation elements like Home Screen, PressGo, Settings, Menus, and All Recipes.

Operation - Diagnostic and Statistics

Diagnostic Log, Status, and Statistics

Covers diagnostic logs, status, revision, and statistics for troubleshooting and system monitoring.

Maintenance - Cleaning Procedures

Cleaning Controller, Panels, and During Operation

Provides instructions for cleaning the controller, panels, and during operation.

Maintenance - Daily Cleaning

Daily Cleaning Steps

Provides a step-by-step guide for daily cleaning of the grill components.

Maintenance - Daily Cleaning

Daily Cleaning Steps Continued

Continues the detailed steps for daily cleaning of the grill.

Maintenance - Daily Cleaning

Daily Cleaning Steps Continued

Continues the detailed steps for daily cleaning of the grill.

Maintenance - Moving the Grill

Safely Moving the Grill

Provides instructions and cautions for safely moving the grill.

Troubleshooting - Cooking Issues

Addressing Cooking Problems

Addresses common cooking issues like undercooked or overcooked products and their solutions.

Troubleshooting - System Issues

Temperature and User Interface Issues

Covers temperature problems and user interface issues with their solutions.

Tools & Cleaning Supplies

Recommended Cleaning Supplies List

Lists recommended tools and cleaning supplies for maintaining the grill.

Tools & Cleaning Supplies - Notes

User Notes Section

A section for user notes.

Summary

Safety Notices

Definitions and Disclaimers

Explains hazard indicators and outlines disclaimers for service access and work.

Installation Location and Electrical Safety

Location Criteria

Details requirements for the installation area, including levelness and support.

Electrical Safety and Connections

Covers critical electrical safety warnings and connection requirements.

Installation Hazards and Requirements

Code, Damage, and Hazard Warnings

Refers to industry standards, damage prevention, and hazards like pinch points and fire risk.

Clearance and Fire Safety

Emphasizes maintaining minimum clearances and installation for fire safety.

Cleaning and Personal Protection

General Cleaning Guidelines

Provides general guidelines and cautions for cleaning the grill components.

Personal Protection Equipment

Stresses the use of appropriate safety equipment during installation and servicing.

General Operation and Safety Precautions

Safe Handling and Operation

Covers safety during handling, operation, heat warnings, and ventilation requirements.

General Information - Manual and Unit Details

Manual Review and Unit Inspection

Emphasizes reading the manual and inspecting the unit upon delivery for safety.

Model and Serial Plate Information

Lists models covered and describes serial plate information.

Warranty Information

Warranty Coverage and Claims

Outlines warranty terms, exclusions, and the procedure for making a claim.

Main Features and Components

Component Identification and Description

Identifies and describes the main features and components of the grill.

Included Items and Installation Personnel

Included Items and Exclusions

Lists items included and not included with the grill purchase.

Authorized Installation Personnel

Specifies the qualified personnel who can perform the installation procedure.

Dimensions Specifications

3 Platen Dimensions Specification

Provides detailed dimensions and specifications for the 3-platen grill models.

Dimensions Specifications

2 Platen Dimensions Specification

Provides detailed dimensions and specifications for the 2-platen grill models.

Dimensions Specifications

1 Platen Dimensions Specification

Provides detailed dimensions and specifications for the 1-platen grill models.

Electrical Input Specifications

WYE (Electric Models)

Details electrical input specifications for WYE (Electric) models across various voltages.

Electrical Input Specifications

DELTA (Electric Models)

Details electrical input specifications for DELTA (Electric) models across various voltages.

Electrical Input Specifications

DELTA (Electric Models) Continuation

Continues the electrical input specifications for DELTA (Electric) models.

Electrical Input Specifications - Gas and Electric Models

WYE (Gas XPG-12) & DELTA (Gas XPG-12) Models

Details electrical input specifications for gas models in WYE and DELTA configurations.

DELTA (Electric XPE-24 Models)

Details electrical input specifications for DELTA (electric XPE-24) models.

Electrical Input Specifications - Gas Models

WYE (Gas XPG-24 CE) & DELTA (Gas XPG-24) Models

Details electrical input specifications for gas models in WYE and DELTA configurations.

Electrical Input Specifications - Gas Models

WYE (Gas XPG-36 CE) & DELTA (Gas XPG-36) Models

Details electrical input specifications for gas models in WYE and DELTA configurations.

Electrical Input Specifications - Gas Models

DELTA (Gas XPG-36 Models) Continuation

Continues the electrical input specifications for DELTA (gas XPG-36) models.

Gas Input Specifications

Gas Settings and Unit Configuration

Provides gas settings, specifications, and explains unit configuration determination.

Gas Elevation Settings

High Elevation Gas Settings

Details high elevation gas settings and specifications for CSA approved models.

Gas Elevation Settings and Conversion Kits

CE High Elevation Settings and CSA Kits

Continues CE settings and lists CSA approved conversion kits for altitude/gas type.

Conversion Kits

CE Elevation and Gas Type Conversion Kits

Lists CE approved conversion kits for altitude and gas type changes.

Conversion Labels

Understanding Conversion Labels

Explains the purpose and content of conversion labels for gas grills.

Installation - Unpacking the Grill

Removing Grill From Wood Crate

Provides instructions on how to safely remove the grill from its wood crate packaging.

Installation - Positioning and Clearances

Transporting, Locating, and Leveling

Details safe transport, location selection, leveling, and exhaust hood requirements.

Clearance and Leveling Requirements

Outlines necessary clearances, leveling, and exhaust hood requirements.

Installation - Casters and Restraints

Grill Positioning and Caster Adjustment

Advises on proper positioning, caster adjustment, and recommended restraints.

Installation - Gas Connections and Stabilizers

Stabilizer System, Film Removal, and Gas Connectors

Explains stabilizer system use, film removal, and gas connector requirements.

Installation - Codes and Restraints

National Codes and Installation Responsibilities

Lists national codes and store responsibilities for installation.

Restraining Device Installation Procedure

Provides a procedure for installing the restraining device for gas units.

Installation - Gas Connections and Desi Pak Bags

Desi Pak Bags and Gas Connections

Explains "Desi Pak" bag purpose and details gas connection and pipe sizing requirements.

Installation - Electrical Connection

Electrical Connection Procedure and Safety

Covers electrical connection safety and procedures, including grounding.

Installation - Flue and Panel Installation

Flue Upper Rear Panel Installation

Provides instructions for installing the flue upper rear panel for gas grill models.

Installation - Release Material Sheets

Installing Release Material Sheets

Details the procedure for installing release material sheets for optimal cooking performance.

Installation - Startup Procedure

Scheduling and Performing Startup

Outlines the procedure for scheduling and performing a factory startup for the grill.

Operation - Basic Functions

Sequence of Operation and Control Buttons

Describes the grill's operation sequence and the function of control buttons.

Operation - easyToUCH Controller Overview

Controller Screens and Icons

Provides an overview of the easyToUCH™ controller's screens and icons.

Operation - Controller Modes and Messages

Warnings, Operations Overview, and Modes

Explains warnings, operating modes (Press & Go, Sleep, Clean), and preheat process.

Operation - easyToUCH Procedures

Startup, Preheat, and Recipe Cooking

Details procedures for startup, preheating, and cooking a recipe.

Operation - Temperature and Cycle Management

Checking Temperatures and Cycle Control

Explains how to check temperatures, cancel cycles, and change cook time/gap.

Operation - Recipe Creation

Creating a New Recipe

Guides through the process of creating a new recipe on the easyToUCH™ controller.

Operation - Recipe Management

Editing and Deleting Recipes

Explains how to edit and delete existing recipes from the system.

Operation - Advanced Recipe Setup

Setting Up Two-Stage Cooking

Provides instructions for setting up a two-stage cooking process, such as adding cheese.

Operation - Menu Management

Creating and Managing Menus

Guides on creating new menus and enabling/disabling them for organization.

Operation - Sleep, Shutdown, and Cleaning Reminders

Sleep Mode, Shutdown, and Cleaning Reminders

Details Sleep mode, shutdown, and managing cleaning reminders.

Operation - Special Settings

Time;Gap Adjustment Limits and Volume

Explains setting limits for adjustments and adjusting volume settings.

Operation - Hood Height and Language Settings

Hood Height Adjustment and Language Selection

Details hood height adjustment and language selection procedures.

Operation - Clean Settings Configuration

Configuring Grill Cleaning Parameters

Explains how to configure grill temperature, clean frequency, and time for cleaning.

Operation - Interface Navigation Overview

Navigating Controller Screens

Provides an overview of key navigation elements like Home Screen, PressGo, Settings, Menus, and All Recipes.

Operation - Diagnostic and Statistics

Diagnostic Log, Status, and Statistics

Covers diagnostic logs, status, revision, and statistics for troubleshooting and system monitoring.

Maintenance - Cleaning Procedures

Cleaning Controller, Panels, and During Operation

Provides instructions for cleaning the controller, panels, and during operation.

Maintenance - Daily Cleaning

Daily Cleaning Steps

Provides a step-by-step guide for daily cleaning of the grill components.

Maintenance - Daily Cleaning

Daily Cleaning Steps Continued

Continues the detailed steps for daily cleaning of the grill.

Maintenance - Daily Cleaning

Daily Cleaning Steps Continued

Continues the detailed steps for daily cleaning of the grill.

Maintenance - Moving the Grill

Safely Moving the Grill

Provides instructions and cautions for safely moving the grill.

Troubleshooting - Cooking Issues

Addressing Cooking Problems

Addresses common cooking issues like undercooked or overcooked products and their solutions.

Troubleshooting - System Issues

Temperature and User Interface Issues

Covers temperature problems and user interface issues with their solutions.

Tools & Cleaning Supplies

Recommended Cleaning Supplies List

Lists recommended tools and cleaning supplies for maintaining the grill.

Tools & Cleaning Supplies - Notes

User Notes Section

A section for user notes.

Garland XPE12 Specifications

General

Power Type	Gas
Width	12 inches
Fuel Type	Natural Gas or Propane
Number of Burners	1
Cooking Surface	12"
Dimensions	12" W

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56 pages

Garland XPE12 - User Manual

Table of Contents

Other manuals for Garland XPE12

Questions and Answers

Summary

Safety Notices

Definitions and Disclaimers

Installation Location and Electrical Safety

Location Criteria

Electrical Safety and Connections

Installation Hazards and Requirements

Code, Damage, and Hazard Warnings

Clearance and Fire Safety

Cleaning and Personal Protection

General Cleaning Guidelines

Personal Protection Equipment

General Operation and Safety Precautions

Safe Handling and Operation

General Information - Manual and Unit Details

Manual Review and Unit Inspection

Model and Serial Plate Information

Warranty Information

Warranty Coverage and Claims

Main Features and Components

Component Identification and Description

Included Items and Installation Personnel

Included Items and Exclusions

Authorized Installation Personnel

Dimensions Specifications

3 Platen Dimensions Specification

Dimensions Specifications

2 Platen Dimensions Specification

Dimensions Specifications

1 Platen Dimensions Specification

Electrical Input Specifications

WYE (Electric Models)

Electrical Input Specifications

DELTA (Electric Models)

Electrical Input Specifications

DELTA (Electric Models) Continuation

Electrical Input Specifications - Gas and Electric Models

WYE (Gas XPG-12) & DELTA (Gas XPG-12) Models

DELTA (Electric XPE-24 Models)

Electrical Input Specifications - Gas Models

WYE (Gas XPG-24 CE) & DELTA (Gas XPG-24) Models

Electrical Input Specifications - Gas Models

WYE (Gas XPG-36 CE) & DELTA (Gas XPG-36) Models

Electrical Input Specifications - Gas Models

DELTA (Gas XPG-36 Models) Continuation

Gas Input Specifications

Gas Settings and Unit Configuration

Gas Elevation Settings

High Elevation Gas Settings

Gas Elevation Settings and Conversion Kits

CE High Elevation Settings and CSA Kits

Conversion Kits

CE Elevation and Gas Type Conversion Kits

Conversion Labels

Understanding Conversion Labels

Installation - Unpacking the Grill

Removing Grill From Wood Crate

Installation - Positioning and Clearances

Transporting, Locating, and Leveling

Clearance and Leveling Requirements

Installation - Casters and Restraints

Grill Positioning and Caster Adjustment

Installation - Gas Connections and Stabilizers

Stabilizer System, Film Removal, and Gas Connectors

Installation - Codes and Restraints

National Codes and Installation Responsibilities

Restraining Device Installation Procedure

Installation - Gas Connections and Desi Pak Bags

Desi Pak Bags and Gas Connections

Installation - Electrical Connection

Electrical Connection Procedure and Safety

Installation - Flue and Panel Installation

Flue Upper Rear Panel Installation

Installation - Release Material Sheets

Installing Release Material Sheets

Installation - Startup Procedure