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Garland XPG36 - User Manual

Garland XPG36
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Part #: GAR_IOM_ 4532522 Rev 08—6/17
Electric/Gas Dual Side Xpress Grill
Models:
XP(E/G)12
XP(E/G)24, XP(E/G)24-1(L/R)
XP(E/G)36, XP(E/G)36-2(L/R)
Installation, Operation and Maintenance Manual
Please read all sections of this manual and retain for future reference.
For your safety:
Post in a prominent location, instructions to be followed
in the event the user smell gas. This information shall be
obtained by consulting your local gas supplier.
Original Instructions
XP(E/G)36 Shown
XP(E/G)24 Shown
XP(E/G)12 Shown

Table of Contents

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Questions and Answers

  • J
    joshua99Aug 18, 2025
    Why is my food overcooked on the Garland XPG36 Grill?
    • V
      vasquezdeniseAug 18, 2025
      There are several potential causes for overcooked food on the Garland Grill. First, ensure the correct recipe is selected. If not, select the correct recipe and retry. Second, the cook time might be too high. Use the cook cycle change screen to decrease the cook cycle, as per Restaurant operational guideline. Also, raw product might be too warm; check for correct temperature (frozen product not thawed; thawed product must be 40F or lower) as per Restaurant operational guideline. If the raw product is too thick, use the cook cycle change screen to increase the cook gap, as per Restaurant operational guideline. Finally, consider the quality of the raw product and retry the recipe with newer product, as per Restaurant operational guideline.
  • N
    nataliemccannNov 8, 2025
    Why is my product undercooked on the Garland XPG36 Grill?
    • M
      michelletaylorNov 8, 2025
      There are several reasons why your product might be undercooked on the Garland Grill. It could be due to selecting an incorrect recipe. Try selecting the correct recipe and retrying. Alternatively, the cook time may be too low; increase the cook cycle using the cook cycle change screen. Check that the uncooked product is at the correct temperature (not frozen) as per the Restaurant operational guideline. If the raw product is too thin, decrease the cook gap using the cook cycle change screen, as per restaurant operational guideline. Ensure you are following recommended product placement guidelines, as per Restaurant operational guideline and that you're following the recommended procedure to thaw and filet the product, as per Restaurant operational guideline. Also, do not exceed the recomm...
  • B
    Brian Winters DVMNov 27, 2025
    How to troubleshoot a Garland Grill when the grill or upper platen is too hot?
    • D
      Daniel TapiaNov 27, 2025
      If the grill or upper platen is too hot on your Garland Grill, it could be due to several factors. The recipe set points might be too high, so use the temperature status screen to check zone temperatures versus set point. Also, temperature calibration might be incorrect; reset the sfets to the default value and verify temperatures. Partial load cooking might be driving the temperature on an unused zone; try cooking a full load and recheck zone temperatures. Incorrect thermocouple wiring could be the cause; select the temperature status screen, place a wet rag onto each thermocouple location, and watch for a temperature drop at that zone. An intermittent thermocouple fault could also be the problem; check the wiring and connections to the SIB. If the heater wiring is incorrect, use the wiri...

Summary

Electric Gas Dual Side Xpress Grill

Installation Operation and Maintenance Manual

Important Safety Information

Essential safety precautions for operating the grill.

Safety Notices and Definitions

Location and Electrical Safety

Cleaning and Personal Protection

Cleaning Instructions

Personal Protection Guidelines

Essential safety equipment and precautions for users.

General Information

Main Features and Components

Identification of the primary features and components of the grill.

Electrical Input Specifications

WYE (Electric Models)

Electrical input data for WYE configurations of electric models.

DELTA (Electric Models)

Electrical input data for DELTA configurations of electric models.

Gas and Electrical Input Specifications

WYE (Gas Models)

DELTA (Gas Models)

Gas Configuration and Settings

Gas Input Specification

Details on gas types, pressure, and burner settings.

Gas Elevations Settings

Adjustments for gas grills based on installation elevation.

Conversion Labels

Section 2 Installation

Leveling and Hood Requirements

Installation Procedures

Gas and Electrical Connection Requirements

Gas Connections and Pipe Sizing

Proper procedures for gas line connections and sizing.

Electrical Connection

Steps for safely connecting the grill to the electrical supply.

Startup Procedure

Section 3 Operation

Sequence of Operation

easyToUCH Controller Overview

Introduction to the easyToUCH controller interface and screens.

Key Operating Modes and Alerts

Core Cooking Procedures

Instructions for starting, cooking, checking temps, and creating recipes.

Settings and System Configuration

Section 4 Maintenance

Cleaning Procedures

Daily Cleaning Steps

Section 5 Troubleshooting

Cooking Issues

Troubleshooting common problems related to cooking performance.

Temperature and User Interface Issues

Garland XPG36 Specifications

General IconGeneral
Number of Burners3
Cooking Surface MaterialCast Iron
Power TypeGas
MaterialStainless Steel
TypeGas
Fuel TypePropane/Natural Gas
Burners3
Warranty1 year

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