Garland XPG36-2L - User Manual

Other manuals for Garland XPG36-2L

Service Manual107 pages

Questions and Answers

N
nguyenalisonSep 10, 2025
Why is my food overcooked on the Garland XPG36-2L Grill?
- O
  Olivia KleinSep 12, 2025
  There are several potential causes for overcooked food on the Garland Grill. First, ensure the correct recipe is selected. If not, select the correct recipe and retry. Second, the cook time might be too high. Use the cook cycle change screen to decrease the cook cycle, as per Restaurant operational guideline. Also, raw product might be too warm; check for correct temperature (frozen product not thawed; thawed product must be 40F or lower) as per Restaurant operational guideline. If the raw product is too thick, use the cook cycle change screen to increase the cook gap, as per Restaurant operational guideline. Finally, consider the quality of the raw product and retry the recipe with newer product, as per Restaurant operational guideline.
A
Alicia ChaseNov 8, 2025
Why is my product undercooked on the Garland XPG36-2L?
- J
  Julie WilsonNov 8, 2025
  There are several reasons why your product might be undercooked on the Garland Grill. It could be due to selecting an incorrect recipe. Try selecting the correct recipe and retrying. Alternatively, the cook time may be too low; increase the cook cycle using the cook cycle change screen. Check that the uncooked product is at the correct temperature (not frozen) as per the Restaurant operational guideline. If the raw product is too thin, decrease the cook gap using the cook cycle change screen, as per restaurant operational guideline. Ensure you are following recommended product placement guidelines, as per Restaurant operational guideline and that you're following the recommended procedure to thaw and filet the product, as per Restaurant operational guideline. Also, do not exceed the recomm...
M
Maria RichardsonNov 27, 2025
How to troubleshoot a Garland XPG36-2L Grill when the grill or upper platen is too hot?
- J
  Jennifer CoxNov 27, 2025
  If the grill or upper platen is too hot on your Garland Grill, it could be due to several factors. The recipe set points might be too high, so use the temperature status screen to check zone temperatures versus set point. Also, temperature calibration might be incorrect; reset the sfets to the default value and verify temperatures. Partial load cooking might be driving the temperature on an unused zone; try cooking a full load and recheck zone temperatures. Incorrect thermocouple wiring could be the cause; select the temperature status screen, place a wet rag onto each thermocouple location, and watch for a temperature drop at that zone. An intermittent thermocouple fault could also be the problem; check the wiring and connections to the SIB. If the heater wiring is incorrect, use the wiri...

Summary

Safety Notices and Definitions

Hazard Symbol Definitions

Explains hazard symbols (DANGER, Warning, Caution) and advisory terms (Notice, NOTE).

Safety Warnings and Precautions

Electrical Safety Guidelines

Covers grounding, cord safety, and proper wiring.

Installation Requirements and Safety

Damage Prevention and Hazards

Advice on avoiding damage and mitigating fire/shock risks.

Cleaning and Personal Protection

Grill Cleaning Procedures

Personal Protection Measures

Safety equipment and precautions during servicing and operation.

Product Warranty and Claims

Limited Warranty Details

Covers warranty period, conditions, exclusions, and limitations of liability.

Warranty Claim Procedure

Main Features and Components

Component Identification Diagram

Illustrates and labels the main parts of the grill.

3 Platen Dimensions Specification

2 Platen Dimensions Specification

1 Platen Dimensions Specification

Dimensional Data and Diagrams

Electrical Input Specification - WYE (Electric models)

Electrical Input Specification - DELTA (Electric models)

Input Power Requirements

Details electrical current and power for DELTA configurations.

Gas Input Specifications

CSA Approved Models Settings

Standard gas settings for CSA models based on elevation.

CE Approved Models Settings

Standard gas settings for CE models based on elevation.

Gas Configuration and Elevation Settings

High Altitude Settings (CSA)

Gas Elevations Settings (CSA)

Installation Procedures

Removing Grill from Crate

Step-by-step instructions for safely removing the grill from packaging.

Site Preparation and Placement

Location Criteria

Leveling the Unit

Installation Details and Adjustments

Caster Adjustment Procedure

Steps for adjusting casters for leveling and stability.

Installation Safety and Connections

Gas Connector Requirements

Guidelines for connecting the gas supply using approved fittings.

Regulatory Compliance and Restraints

National Codes Compliance

Adherence to National Fuel Gas and Electrical Codes.

Gas Connections and Packaging Removal

Gas Connections and Pipe Sizing

Guidelines for gas line sizing and safe connection practices.

Electrical Connection and Gas Safety Checks

Electrical Connection Procedure

Instructions for connecting the unit to the electrical supply.

Gas Leak Testing and Safety

Procedures for testing gas connections for leaks and safety.

Startup Procedure and Form

Startup Scheduling and Requirements

Information on scheduling factory startup and its importance.

Startup Checklist Form

Operation Overview

Sequence of Operation

Describes the grill's startup sequence and cooking cycle.

easyToUCH Controller Interface

Screen Navigation and Icons

Controller Screen Functions

Descriptions of key controller functions like Press & Go, Menus, Recipes.

Operating Modes and Features

Operational Modes Overview

Details on Press & Go, Sleep Mode, and Clean Mode.

Menus and Recipes Management

easyToUCH Operating Procedures

Startup and Preheat Process

Steps for initiating the grill and the preheating phase.

Cooking a Recipe

Procedure for selecting and starting a recipe cook cycle.

Recipe Adjustment and Control

Canceling a Cook Cycle

Adjusting Cook Time and Gap

How to modify cook time and platen gap settings.

Recipe Management

Creating a New Recipe

Step-by-step guide to creating a custom recipe with parameters.

Recipe Management (Continued)

Editing Existing Recipes

How to modify previously saved recipes.

Advanced Cooking Setup

Setting Up 2-Stage Cooking

Guide for configuring multi-stage cooking, like 'Add Cheese'.

Display and Hood Settings

Hood Height Adjustment

Detailed Cleaning Settings

Configuring Clean Settings

Diagnostic and Status Information

Diagnostic Log and Status Data

Statistical Data Overview

Daily Cleaning Tasks

Platen and Grease Trough Cleaning

Grill Cleaning and Moving

Moving the Grill Safely

Troubleshooting Cooking Issues

Undercooked Product Problems

Causes and solutions for food not being cooked sufficiently.

Overcooked Product Problems

Causes and solutions for food being cooked too much.

Troubleshooting System Issues

Temperature Related Issues

Problems with the grill or platens being too hot or too cool.

User Interface Issues

Summary

Safety Notices and Definitions

Hazard Symbol Definitions

Explains hazard symbols (DANGER, Warning, Caution) and advisory terms (Notice, NOTE).

Safety Warnings and Precautions

Electrical Safety Guidelines

Covers grounding, cord safety, and proper wiring.

Installation Requirements and Safety

Damage Prevention and Hazards

Advice on avoiding damage and mitigating fire/shock risks.

Cleaning and Personal Protection

Grill Cleaning Procedures

Personal Protection Measures

Safety equipment and precautions during servicing and operation.

Product Warranty and Claims

Limited Warranty Details

Covers warranty period, conditions, exclusions, and limitations of liability.

Warranty Claim Procedure

Main Features and Components

Component Identification Diagram

Illustrates and labels the main parts of the grill.

3 Platen Dimensions Specification

2 Platen Dimensions Specification

1 Platen Dimensions Specification

Dimensional Data and Diagrams

Electrical Input Specification - WYE (Electric models)

Electrical Input Specification - DELTA (Electric models)

Input Power Requirements

Details electrical current and power for DELTA configurations.

Gas Input Specifications

CSA Approved Models Settings

Standard gas settings for CSA models based on elevation.

CE Approved Models Settings

Standard gas settings for CE models based on elevation.

Gas Configuration and Elevation Settings

High Altitude Settings (CSA)

Gas Elevations Settings (CSA)

Installation Procedures

Removing Grill from Crate

Step-by-step instructions for safely removing the grill from packaging.

Site Preparation and Placement

Location Criteria

Leveling the Unit

Installation Details and Adjustments

Caster Adjustment Procedure

Steps for adjusting casters for leveling and stability.

Installation Safety and Connections

Gas Connector Requirements

Guidelines for connecting the gas supply using approved fittings.

Regulatory Compliance and Restraints

National Codes Compliance

Adherence to National Fuel Gas and Electrical Codes.

Gas Connections and Packaging Removal

Gas Connections and Pipe Sizing

Guidelines for gas line sizing and safe connection practices.

Electrical Connection and Gas Safety Checks

Electrical Connection Procedure

Instructions for connecting the unit to the electrical supply.

Gas Leak Testing and Safety

Procedures for testing gas connections for leaks and safety.

Startup Procedure and Form

Startup Scheduling and Requirements

Information on scheduling factory startup and its importance.

Startup Checklist Form

Operation Overview

Sequence of Operation

Describes the grill's startup sequence and cooking cycle.

easyToUCH Controller Interface

Screen Navigation and Icons

Controller Screen Functions

Descriptions of key controller functions like Press & Go, Menus, Recipes.

Operating Modes and Features

Operational Modes Overview

Details on Press & Go, Sleep Mode, and Clean Mode.

Menus and Recipes Management

easyToUCH Operating Procedures

Startup and Preheat Process

Steps for initiating the grill and the preheating phase.

Cooking a Recipe

Procedure for selecting and starting a recipe cook cycle.

Recipe Adjustment and Control

Canceling a Cook Cycle

Adjusting Cook Time and Gap

How to modify cook time and platen gap settings.

Recipe Management

Creating a New Recipe

Step-by-step guide to creating a custom recipe with parameters.

Recipe Management (Continued)

Editing Existing Recipes

How to modify previously saved recipes.

Advanced Cooking Setup

Setting Up 2-Stage Cooking

Guide for configuring multi-stage cooking, like 'Add Cheese'.

Display and Hood Settings

Hood Height Adjustment

Detailed Cleaning Settings

Configuring Clean Settings

Diagnostic and Status Information

Diagnostic Log and Status Data

Statistical Data Overview

Daily Cleaning Tasks

Platen and Grease Trough Cleaning

Grill Cleaning and Moving

Moving the Grill Safely

Troubleshooting Cooking Issues

Undercooked Product Problems

Causes and solutions for food not being cooked sufficiently.

Overcooked Product Problems

Causes and solutions for food being cooked too much.

Troubleshooting System Issues

Temperature Related Issues

Problems with the grill or platens being too hot or too cool.

User Interface Issues

Garland XPG36-2L Specifications

General

Brand	Garland
Model	XPG36-2L
Category	Grill
Language	English

Related product manuals

Garland CFA Garland Grill 2.0

56 pages

Garland XPG36-2L - User Manual

Table of Contents

Other manuals for Garland XPG36-2L

Questions and Answers

Summary

Safety Notices and Definitions

Hazard Symbol Definitions

Safety Warnings and Precautions

Electrical Safety Guidelines

Installation Requirements and Safety

Damage Prevention and Hazards

Cleaning and Personal Protection

Grill Cleaning Procedures

Personal Protection Measures

Product Warranty and Claims

Limited Warranty Details

Warranty Claim Procedure

Main Features and Components

Component Identification Diagram

3 Platen Dimensions Specification

2 Platen Dimensions Specification

1 Platen Dimensions Specification

Dimensional Data and Diagrams

Electrical Input Specification - WYE (Electric models)

Electrical Input Specification - DELTA (Electric models)

Input Power Requirements

Gas Input Specifications

CSA Approved Models Settings

CE Approved Models Settings

Gas Configuration and Elevation Settings

High Altitude Settings (CSA)

Gas Elevations Settings (CSA)

Installation Procedures

Removing Grill from Crate

Site Preparation and Placement

Location Criteria

Leveling the Unit

Installation Details and Adjustments

Caster Adjustment Procedure

Installation Safety and Connections

Gas Connector Requirements

Regulatory Compliance and Restraints

National Codes Compliance

Gas Connections and Packaging Removal

Gas Connections and Pipe Sizing

Electrical Connection and Gas Safety Checks

Electrical Connection Procedure

Gas Leak Testing and Safety

Startup Procedure and Form

Startup Scheduling and Requirements

Startup Checklist Form

Operation Overview

Sequence of Operation

easyToUCH Controller Interface

Screen Navigation and Icons

Controller Screen Functions

Operating Modes and Features

Operational Modes Overview

Menus and Recipes Management

easyToUCH Operating Procedures

Startup and Preheat Process

Cooking a Recipe

Recipe Adjustment and Control

Canceling a Cook Cycle

Adjusting Cook Time and Gap

Recipe Management

Creating a New Recipe

Recipe Management (Continued)

Editing Existing Recipes

Advanced Cooking Setup

Setting Up 2-Stage Cooking

Display and Hood Settings

Hood Height Adjustment

Detailed Cleaning Settings

Configuring Clean Settings

Diagnostic and Status Information

Diagnostic Log and Status Data

Statistical Data Overview

Daily Cleaning Tasks

Platen and Grease Trough Cleaning