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Gateway EC38 User Manual

Gateway EC38
118 pages
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CHAPTER 4: Troubleshooting
74
Keyboard/Touchpad-Related Symptoms
Modem-Related Symptoms
USB does not work correctly.
Test or replace the system board.
Printer problems.
Ensure the “Parallel Port” in the “Onboard Devices
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration.
Run the printer self-test.
Reinstall the printer driver.
Test or replace the printer cable.
Test or replace the printer.
Test or replace the system board.
Serial or parallel port device problems.
Ensure the “Serial Port” in the “Devices Configuration” of
BIOS Setup Utility is set to Enabled.
Reinstall the device driver.
Test or replace the device cable.
Test or replace the device.
Test or replace the system board.
Symptom / Error Action in Sequence
The keyboard (one or more keys) does
not work.
Reconnect the keyboard cable.
Test or replace the keyboard.
Test or replace the system board.
The touchpad does not work.
Reconnect the touchpad cable.
Test or replace the touchpad board.
Test or replace the system board.
Symptom / Error Action in Sequence
The internal modem does not work
correctly.
Test the modem phone port.
Test or replace the modem combo card.
Test or replace the system board.
Important
If you cannot find a symptom or an error in this list and the problem
remains, see “Undetermined Problems” on page 75.
Symptom / Error Action in Sequence

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Gateway EC38 Specifications

General IconGeneral
BrandGateway
ModelEC38
CategoryLaptop
LanguageEnglish

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