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Gateway EC38 User Manual
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CHAPTER 4: Troubleshooting
76
•
If the problem does not recur, reconne
ct
the removed devices one
at a time until you find the f
a
iling FRU.
•
If the problem remains, replace th
e fo
llowing FRUs one at a time:
•
System board
•
LCD assembly
Important
Do not replace a non-defective FRU.
81
83
Table of Contents
Default Chapter
2
Revision History
2
Table of Contents
3
Chapter 1: System Specifications
7
Preface
8
Conventions
8
General Information
8
Features
9
Privacy Control
11
Optional Items
12
System Block Diagram
14
Board Layout
15
Top View
15
Bottom View
16
Your Gateway Notebook Tour
17
Front
17
Left
18
Right
19
Back
20
Bottom
20
Keyboard Area
22
LCD Panel
23
Hardware Specifications and Configurations
24
Processor
24
Second Level Cache
24
System Memory
24
Lan Interface
25
Wireless LAN
25
Pointing Device
25
Bluetooth Interface
25
Hard Disk Drive Interface
25
Audio Interface
26
LCD Panel
26
Card Slot
26
Webcam
26
Keyboard
26
I/O
27
Button
27
Software
27
Power Management
28
LED Status Indicator
28
Security Features
28
Fan
28
Physical Characteristics
29
Chapter 2: System Utilities
31
BIOS Setup Utility
32
Invoking BIOS Setup Utility
33
BIOS Flash Utility
44
Chapter 3: Machine Disassembly and Replacement
45
General Information
46
Tools Required
46
Before You Begin
46
Disassembly Procedure Flowchart
47
Removing the Battery Pack
48
Removing the HDD and RAM
48
Removing the Keyboard
49
Removing FFC of Main Board
50
Removing Wireless Card and Thermal Module
53
Removing the Main Board
55
Removing I/O Board and Panel
57
Disassembling the LCM Module
59
Disassembling the External Module
61
Disassembling the HDD Module
61
Chapter 4: Troubleshooting
63
Troubleshooting
64
System Check Procedures
64
External Diskette Drive Check
64
External CD-ROM Drive Check
65
Keyboard or Auxiliary Input Device Check
65
Memory Check
66
Power System Check
66
Touchpad Check
68
Power-On Self-Test (POST) Error Message
68
Index of Error Messages
69
Error Code List
69
Error Message List
69
No-Beep Error Message List
71
Insydeh2O BIOS Beep Codes
72
Index of Symptom-To-FRU Error Message
77
LCD-Related Symptoms
77
Indicator-Related Symptoms
78
Power-Related Symptoms
78
PCMCIA-Related Symptoms
78
Memory-Related Symptoms
78
Speaker-Related Symptoms
79
Power Management-Related Symptoms
79
Peripheral-Related Symptoms
79
Keyboard/Touchpad-Related Symptoms
80
Modem-Related Symptoms
80
Intermittent Problems
81
Undetermined Problems
81
Chapter 5: Jumper and Connector Locations
83
Top View
84
Bottom View
85
Chapter 6: FRU(Field Replaceable Unit) List
87
Introduction
88
Exploded Diagram
89
Gateway EC38 FRU List
94
Appendix A: Model Definition and Configuration
107
Appendix B: Test Compatible Components
109
Introduction
110
Microsoft® Windows® Vista Environment Test
110
Appendix C: Online Support Information
113
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Gateway EC38 Specifications
General
Brand
Gateway
Model
EC38
Category
Laptop
Language
English
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