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No radio connection to the base
station: blinking!
The handset is outside the base station
range.
The handset is not registered.
The base station does not work.
Register the handset (see Registering
Handset).
Unplug and then plug the power adapter to
the power outlet (220-230V AC / 50 Hz)
and the other end into the power jack on
base bottom.
No dial tone when pressing the
“Talk” button.
The base unit is not powered on;
The Handset is too far from the base unit,
Check the connection
Move the handset closer to the base
No signal icon Handset is not registered
the handset is out of range
Register the handset
Move the handset closer to the base
When the handset is placed on
the charger, no beep is heard.
The handset is not placed properly on the
charger
Charging contacts are dirty
The charger is not powered on
Take the handset off the charger and put it
back again.
Clear charging contacts with a clear and dry
cloth.
Verify the charger is powered on.
Battery icon remains empty
although the handset has
charged for 16 hours.
The Handset’s battery is defective
The Handset is not placed properly on the
base unit or charger.
To purchase new rechargeable battery.
Check to make sure the battery icon is
scrolling
Cannot hear the other party
clearly/ speaker too loud/quiet
The volume on handset is too low
Adjust the volume
The phone does not ring when a
call comes in.
The ringer may be set off
Verify the ringer is on.
IP
Contact list/ User status returns
PC Not Available message
Please check as follows:
If the base is powered on;
.If the USB driver is functioning properly
and the USB plug is connected
successfully;
If start and log into Skype;
If the PC suit is running and shows that the
connections are successfully.
Start and log into Skype.
Make sure the PC suit is installed and is
running.
Verify that the USB driver is functioning
properly and the USB plug is properly
connected.
Verify that the setting of Skype can allow
PC suit to access it
Cannot call ordinary phone
number
00/011 or country code is omitted
Skype account has too little of no credit
Handset loses its link
Enter 00/011 and country code before the
number dialed
Purchase more credit
Verify the link is successful
Bad audio quality There may be interference from nearby
electrical appliances
The base station is installed in room with
thick walls
The handset is too far from the base unit.
The quality of net is not good
The audio device is not good enough
Move the PC to a different location
Move the handset closer to the base unit.
To get the net with higher quality
To get the audio device with higher quality
Music/Sound can be heard on
the phone; or no sound can be
heard from PC Speakers while
USB base station is plugged in
to the PC.
When the USB base station is plugged in to
USB port of your PC, all audio streams will
be routed to the phone, and no audio is
heard on the PC speakers.
Change the setting of your PC audio as
below:
Win 2000: Control Panel-->Audio and
Multimedia-->Audio--> Enable "Use only
default devices".
Win XP: Control Panel -->Sounds and
Audio Device-->Audio--> Enable "Use only
default devices".
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