GE 400 Series - 255;440 I Troubleshooting

26
255/440i Troubleshooting
Problem Possible Cause Solution
1. Control will not
draw brine.
a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Air check valve closes
prematurely.
a. Set pump to maintain 20 psi
at softener.
b. Change drain to remove
restriction.
c. Clean injector and screen.
d. Replace injector. (Contact
dealer.)
e. Put control momentarily into
brine/slow rinse. Replace or
repair air check if needed.
(Contact dealer.)
2. System using more
or less salt than
regenerant setting.
a. Foreign matter in
controller causing
incorrect flow rates.
a. Remove brine control and
flush out foreign matter.
Manually position control to
brine/slow rinse to clean
controller (after so doing
position control to "purge” to
remove brine from tank).
3. Intermittent or
irregular brine
draw.
a. Low water pressure.
b. Defective injector.
a. Set pump to maintain 20 psi
at softener.
b. Replace injector. (Contact
dealer.)
4. No conditioned
water after
regeneration.
a. No salt in brine tank.
b. Injector plugged.
c. Air check valve closes
prematurely.
a. Add salt to brine tank.
b. Clean injector and screen.
c. Put control momentarily into
brine/slow rinse. Replace or
repair air check if needed.
(Contact dealer.)
5. Control
backwashes or
purges at
excessively low or
high rate.
a. Incorrect drain controller
used.
b. Foreign matter affecting
controller operation.
a. Replace with correct size
controller. (Contact dealer.)
b. Remove drain controller and
clean ball and seat.