Troubleshooting tips…
Save time and money! Review the chart below first and you may not need to call for service.
Problem Possible Causes What To Do
Dehumidifier The dehumidifier •
does not start is unplugged.
The fuse is blown/circuit •
breaker is tripped.
Dehumidifier has reached its •
preset level or bucket is full.
Bucket is not in the •
proper position.
Power failure. •
Dehumidifier does not Did not allow enough time •
dry the air as it should to remove the moisture.
Airflow is restricted. •
Choosing a Location
Dirty filter. •Care and Cleaning
The Humidity Control may •▼
not be set low enough. CO
Doors and windows may not •
be closed tightly.
Clothes dryer may be •
blowing moisture-laden
air into the room.
Room temperature •
is too low.
Dehumidifier runs Area to be dehumidified •
too much is too large.
Doors and windows are open. •
Frost appears on Dehumidifier has been turned •
the coils on recently, or room temperature Automatic Defrost
is below 41°F (5°C).
Controls cannot be set The compressor will turn off •
and the fan will automatically
continue to run for
approximately 3 minutes at a
fixed setting.
Fan noise Air is moving through •
the dehumidifier.
Water on floor Hose connection may be loose. •Removing Collected
Water
Intended to use the bucket to •
collect water, but a hose Removing Collected Water
as attached.
Bucket Full LED light Drain hose not tight on fitting •
flashing and alarm
sounds while drain hose Drain hose is kinked •
is connected
Consumer Support Troubleshooting Tips Operating Instructions Safety InstructionsTroubleshooting Tips Care and Cleaning Safety InstructionsOperating Instructions
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