Contact Information
If you purchased this product through an Authorized Channel Partner, please contact the
seller directly.
General Contact Information
Online technical support and GlobalCare 1http://www.ge-ip.com/support
Additional information 2Hhttp://www.ge-ip.com/
Solution Provider 3Hsolutionprovider.ip@ge.com
Technical Support
If you have technical problems that cannot be resolved with the information in this guide,
please contact us by telephone or email, or on the web at
4Hwww.ge-ip.com/support
Americas
Online Technical Support 5H6Hwww.ge-ip.com/support
Phone 1-800-433-2682
International Americas Direct Dial 1-780-420-2010 (if toll free 800 option is unavailable)
Technical Support Email 7H8Hsupport.ip@ge.com
Customer Care Email 9H10Hcustomercare.ip@ge.com
Primary language of support English
Europe, the Middle East, and Africa
Online Technical Support 11H12Hwww.ge-ip.com/support
Phone +800-1-433-2682
EMEA Direct Dial +352-26-722-780 (if toll free 800 option is unavailable or if
dialing from a mobile telephone)
Technical Support Email 13H14Hsupport.emea.ip@ge.com
Customer Care Email 15H16Hcustomercare.emea.ip@ge.com
Primary languages of support English, French, German, Italian, Czech, Spanish
Asia Pacific
Online Technical Support 17H18H www.ge-ip.com/support
+86-400-820-8208 Phone
+86-21-3217-4826 (India, Indonesia, and Pakistan)
19H20Hsupport.cn.ip@ge.com (China)
21H22Hsupport.jp.ip@ge.com (Japan)
Technical Support Email
23H24Hsupport.in.ip@ge.com (remaining Asia customers)
25H26Hcustomercare.apo.ip@ge.com Customer Care Email
27Hcustomercare.cn.ip@ge.com (China)
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