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GE LOGIQ V5/LOGIQ V3

IRECTION 5496012-100, REVISION 3 BASIC SERVICE MANUAL

7 - 2 Section 7-2 - Gathering Trouble Data

Section 7-2

Gathering Trouble Data

7-2-1 Overview

There may be a time when it would be advantageous to capture trouble images and system data (logs)

for acquisition to be sent back to the manufacturer for analysis. There are different options to acquire

this data that would give different results.

7-2-2 Collect Vital System Information

The following information is necessary in order to properly analyze data or images being reported as a

malfunction or being returned to the manufacturer:

- Product Name = LOGIQ V5/LOGIQ V3

From the Utility>System>General>About screen:

Applications Software

- Software Version

- Software Part Number

System Image Software

- Image Revision

- Image Part Number

GE LOGIQ V5 Service Manual

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