Page 1 of 2
REPAIR / MODIFICATION RETURN AUTHORIZATION FORM – RMA FORM
FIELD ONLY TO BE FILLED IN BY A GE GRID Automation REPRESENTATIVE
Repair Center address to Ship the Unit:
UK Grid Solution LTD
St Leonards Building
Harry Kerr Drive,
Redhill Business Park,
Stafford,
ST16 1WT, UK
FAO :- After Sales Department
GE GRID Automation Local Contact Information:
Name of Contact - Tel No - email –
1. IDENTIFICATION OF UNIT & FAULT INFORMATION - Fields marked (M) are mandatory, delays in return will occur if not completed.
Type of Material(M)
Model N° (M)
Description of Fault or Modification required(M)
(M) Equipment failed during Installation / Commissioning Yes
Equipment failed during service Yes How long?
(M) Equipment failed during Installation / Commissioning Yes
Equipment failed during service Yes How long?
2. SPECIALIST REPAIR INSTRUCTIONS
Do you want an updated firmware version after repair? Yes No
Is the relay being returned in a case? Yes No (If No see repair Term 5)
3. CUSTOMS & INVOICING INFORMATION REQUIRED TO ALLOW RETURN OF REPAIRED ITEMS
Customer Invoice Address if paid (M)
Customer Return Delivery Address (full street address) (M)
Part Shipment Accepted (Yes/No) –
4. REPAIR TERMS & CONDITIONS
1. Please ensure a copy of the import invoice is attached with the returned unit/Airwaybill document copy emailed (M)
2. Please ensure the Purchase Order is released, for paid service, to allow the unit to be shipped
3. Submission of equipment to UK Grid Solutions is deemed as authorization to repair and acceptance of quote.
4. Please ensure all items returned are marked as Returned for ‘Repair/Modification’ and protected by appropriate packaging (anti-static
bag for each board / relay with foam protection).
5. If a relay is not being returned in a case, please refer to instructions on Page 2.
To Next Page
Loading...
Need help?
General