36 2049809-001 Rev B © 2010 by General Electric Company. All rights reserved.
Chapter 6: Troubleshooting
Troubleshooting
Problem Probable Cause Solution
Signal indicator
flashes
intermittently as
patient ambulates.
• Mom is ambulating at the edge
of transmitter range.
• Instruct patient to stay within signal
range and designated areas where
reception is clear.
• Reduced range due to shielding
eect of hospital infrastructure.
• Install optional ceiling antenna system.
• Transmitter antenna detached. • Contact your Service Representative.
(Reattach transmitter antenna as
instructed in Antenna Replacement
Chapter of Service Manual)
• If problem persists, contact your
Information Technologies Service
Representative.
Signal and/
or Low Battery
indicators light
with transmitter
turned o.
• External source of radio
frequency interference is
present.
• Contact your Information Technologies
Service Representative.
• Another transmitter with the
same frequency is in use within
the same facility.
• Reprogram the transmitter and/or
receiver to a dierent frequency using
the procedure listed in “Appendix C”
after consultation with a frequency
coordinator designated by FCC.
• Service required.
• Discontinue use of one of the
transmitters.
• If problem persists, contact your
Information Technologies Service
Representative.
Low Battery
indicator on the
receiver lights
continuously
and Low Battery
indicator is
displayed on the
transmitter screen
and audio alarm
can be heard
periodically.
Battery is low
Recharge battery by connecting to the GE
recommended power adaptor.