8-4 F650 Digital Bay Controller GEK-113000T
8.1 SYMPTOMS AND RECOMMENDED ACTIONS 8 F650TROUBLESHOOTING GUIDE
8
Firmware During the upgrading
procces for models
with IEC 61850
sometimes it ask for
password and
sometimes not.
- Communication problems during the
upgrade procecure.
-The procedure has been not
performed in a continuous way.
• EnerVista 650 Setup program do not
ask for a password if the relay model is
IEC61850 and the procedure is
completed.
•    If during the process there is any
problem and has to be started again,
this second time the program will ask
to confirm the IEC password.
•  If the EnerVista 650 Setup program
is closed and started again during the
bootware and firmware upgrade
process, the program will ask to
confirm the IEC password.
Firmware Password for 
IEC61850 incorrect
- Model change
- Incorrect mac or serial number
•  The password is tied to the model,
MAC Address and serial number, any
change in any of the following will need
a password change.
•    If the model has been modified to
add or replace any boards or
communication protocol, the IEC
61850 passwords will need to be
updated (contact the factory).
EnerVista 650 Setup InstallShield Setup 
Initialization Error 
6001
A previous installation of any product 
using InstallShield for installation may 
have corrupted some of the 
InstallShield files used in the EnerVista 
650 Setup installation
Delete (or rename) the 0701 folder 
located in  "C:\Program Files\Common 
Files\InstallShield\Professional\RunTi
me\" and retry installation