ge.com
Poss bleCa se
What To Do
Incomplete cycle or timer
not advancing
Drain hose iskinkedor
improperlgconnected
• Straighten drain hose and make sure washer is not
sitting on it.
Household drain mug * Checkhousehold plumbing. Youmay needto call
be clogged a plumbeE
Drain hose siphoning; drain hose * Ensurethere is an air gap between hose and drain.
pushed too far clown the drain
Washer pump filter mag * Have gour pump filter cleaned.
be clogged * Cleanpump filter if washer isequipped with access dooE
Automatic load redistribution * Timeradds 3 minutesto cgcle,machine has redistributed
the load once or twice.Thisisnormal operation.Do nothing;
the machine will finish the wash cycle.
Loud or unusual noise; Cabinet moving * Washer is designedto move 1/4" to reduceforces
vibration or shaking transmitted to the flooEThismovement is normal.
All rubber leveling legs are not • Pushand pull on the back right and then back left of gour
firmlg touching the floor washer to checkif it islevel.Ifthe washer is uneven,adjust
the rubber levelinglegsso theg are all firmlg touching the
floor and locked in place.Yourinstallershould correct this
problem,
Unbalanced load • Opendoor and manuallg redistribute load.To check
machine,run rinse and spin with no load, If normal,
unbalancewas caused bg load.
Clothes too wet Drain hose iskinked or * Straighten drain hose and make sure washer is not
improperlg connected sitting on it.
Household drain mag * Checkhousehold plumbing. Youmag needto call
be clogged a plumber`
Drain hose siphoning; drain hose * Ensurethere is an air gap between hose and drain.
pushed too far down the drain
Washer pump filter mag * Cleanpump filter if washer is equipped with access door,
be clogged
Load is out of balance * Redistributeclothesand run drain & spin or rinse&spin.
• Increaseload sizeifwashing small loadcontaining heavg
and light items.
Nopower/washer not Drain hose is kinked or * Straighten drain hose and make sure washer is not
working or dead improperlg connected sitting on it.
Household drain mag * Checkhousehold plumbing. Youmag needto call
be clogged a plumber`
Drain hose pushed too far * Ensurethere isan air gap between hose and drain.
down the drain
Washer pump filter mag * Have gour pump filter cleaned.
be clogged * Clean pump filter if washer isequipped with access door`
Washer is unplugged * Hake sure cord is pluggedsecurelginto a working outlet.
Water supplg isturned off * Turn both hot and cold faucets fullg on.
Circuit breaker/fuse is * Checkhouse circuit breakers/fuses.Replacefuses or
tripped/blown resetbreaker`Washer should have separate outlet.
Controls are not set properlg * HoldSTART/PAUSEbutton to start cgcle.
Automatic self sgstem checks * Firsttime the washer is plugged in,automatic checks
occur`It mag take up to 20 seconds before gou can use
gout washer`This is normal operation,
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