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GE Xcellerex XDUO Series - User Manual

GE Xcellerex XDUO Series
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Xcellerex
™
XDM 50-1000, XDUO
100-1000 mixers
Operating Instructions
Original instructions
Translation disc enclosed

Table of Contents

Questions and Answers

  • E
    erojasDec 1, 2025
    What to do if temperature control unit (TCU) does not receive setpoint data on GE Xcellerex XDUO?
    • A
      Alexis HartmanDec 1, 2025
      If the Temperature Control Unit (TCU) does not receive setpoint data (temperature is not regulated, mixer vessel jacket does not feel warm, TCU does not sound as running): * Ensure the TCU is powered on. * Check the connection between the I/O Cabinet and the PolyScience™ TCU: 1. Hold the clock button on the left side of the TCU until HL is displayed (a few seconds). 2. Press the clock button repeatedly until CC appears on the left display. 3. If the display message is yes, the connection is working properly. 4. If the display message is no, the connection is not functioning. Check the connection cable between the TCU and PLC. * Check the connection between the I/O Cabinet and the Mokon™TCU: 1. Verify that the controller located on the front of the TCU is pow...
  • D
    Devin JohnsonAug 23, 2025
    What to do if load cell is not functioning as expected on GE Mixer?
    • D
      dwalkerAug 23, 2025
      If the load cell is not functioning as expected, consider the following: * Ensure the load cell is properly connected. * Contact the metrology department to perform a cornering test to determine if a load cell has failed. * Verify that there are no physical obstructions blocking the load cell's motion. * Disengage the jacking bolt. Note that weight measurements are inaccurate if the mixer was filled while the jacking bolt was engaged. * Contact your GE representative if you suspect the configuration on the load cell transmitter is incorrect or corrupt. * Schedule a calibration of the load cells.
  • K
    Kevin McconnellAug 25, 2025
    What to do if weight monitoring error occurs on GE Xcellerex XDUO?
    • M
      Mia HernandezAug 25, 2025
      If you encounter a weight monitoring error, such as a weight display outside the operational range or a weight alarm triggered when the mixer weight is within range, consider the following: * Contact the metrology department to perform a cornering test to determine if a load cell has failed. * Check for any physical obstructions that may be hindering the load cell's motion. Ensure the mixer vessel legs are free. * Disengage the jacking bolt. Note that inaccurate weight measurements can occur if the mixer was filled while the jacking bolt was engaged. * Contact your GE representative if you suspect the weight transmitter configuration is incorrect or corrupt.
  • N
    Natalie WarrenAug 26, 2025
    What to do if agitator does not start on FlexFactory controlled GE Xcellerex XDUO?
    • M
      Martin ReidAug 27, 2025
      If the agitator does not start on a FlexFactory controlled mixer: * Enable the agitator. * Tap RESET on the local control software screen and start the agitator when the system has been restarted after emergency shutdown. Note: The agitator cannot be started while the system is in the state E-STOP. * If the system is in Manual mode, set the system to Auto mode and specify the setpoint. Note: When the system is in Manual mode the setpoint is ignored.
  • W
    William SnyderAug 27, 2025
    Why is variable frequency drive (VFD) not functioning as expected in GE Xcellerex XDUO?
    • G
      Gloria AtkinsonAug 27, 2025
      The variable frequency drive (VFD) might not be functioning as expected due to: * The motor being overloaded. Acknowledge the agitator fault and attempt to restart the motor. If the error persists, contact GE for service. * The power cable not being connected. Connect the power cable. * The drive is broken. Contact your GE representative to replace the drive.
  • A
    Andrew SmithSep 18, 2025
    What to do if a button on local control panel screen is not working on GE Xcellerex XDUO Mixer?
    • A
      Aaron HicksSep 18, 2025
      Contact your GE representative for possible replacement, as the local control panel screen may be broken.
  • M
    millerbrittanySep 15, 2025
    What to do if agitator assembly does not fit properly in place on GE Xcellerex XDUO Mixer?
    • C
      Christine GardnerSep 15, 2025
      Contact your GE representative to schedule agitator alignment check and maintenance, as the agitator is not properly aligned.
  • A
    Andrew RobinsonSep 16, 2025
    What to do if the home screen does not show up on the local control panel of GE Xcellerex XDUO Mixer?
    • L
      leonmicheleSep 16, 2025
      Contact your GE representative for possible replacement, as the I/O Cabinet may be broken.
  • D
    David PalmerSep 6, 2025
    What to do if pH sensor changes are very slow for the application on GE Xcellerex XDUO?
    • J
      Jessica MunozSep 7, 2025
      If pH sensor changes are very slow and pH control is not rapid enough for the application, do a study to find the best tuning parameters for your system and available reagents, as the tuning parameters or the concentration of the applied acid or base may not be sufficient.
  • J
    Jillian WellsSep 4, 2025
    What to do if the pump is not turning on GE Xcellerex XDUO Mixer?
    • R
      robertortizSep 4, 2025
      If the pump is not turning: * Verify that the cause of the E-STOP condition is eliminated, and clear the E-STOP. Try to use the pumps again. * Clear the interlock condition.

Summary

Introduction to Xcellerex Mixers

Important User Information

Crucial warnings and intended use for safe operation.

Safety Instructions for Xcellerex Mixers

Safety Precautions

Essential safety warnings covering hazards, personal protection, and operational safety.

Emergency Procedures

Step-by-step guide for emergency shutdowns and restarts.

Installation Guide

Installation Safety Precautions

Critical safety guidelines to follow during the installation process.

Installation of the Mixer

Covers moving the instrument and the electrical installation steps.

Preparation for Operation

Prepare the Disposable Bag

Prepare and Install Probes

Operating Procedures

Add Liquid Contents

Add Solid Contents

Finish a Batch Run

Maintenance Procedures

Lock-Out; Tag-Out (LOTO): Turn-Off Procedure

Crucial safety steps for de-energizing equipment before maintenance.

Lock-Out; Tag-Out (LOTO): Turn-On Procedure

Essential safety steps for re-energizing equipment after maintenance.

Troubleshooting Guide

Agitation Troubleshooting

Pumps Troubleshooting

Temperature Control Troubleshooting

Weight Monitoring Troubleshooting

GE Xcellerex XDUO Series Specifications

General IconGeneral
SeriesXcellerex XDUO
CategoryMixer
TypeSingle-Use Mixers
ApplicationsCell Culture
Single-Use Bag MaterialPolyethylene film
Typical ApplicationsMixing of biopharmaceutical fluids
Mixing SpeedVariable, depending on the model and application
Motor PowerVaries by model
MaterialStainless steel
Control SystemIntegrated control system
CompliancecGMP

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