SERVICE AND TROUBLESHOOTING
TROUBLESHOOTING GUIDE
WHY IS THE AIMING LIGHT OFF OR BARELY VISIBLE?
CAUSE: 1 - The laser is in STANDBY mode.
2 - The disposable tip is defective.
3 - The fiber optic cable is damaged or broken.
SOLUTION: 1 - Touch the ACTIVE/STANDBY selection on the keypad to put the system in Active mode.
2 - Replace disposable tip with a new tip.
3 - The system needs to be sent back to the manufacturer for repair. Contact your
distributor representative for return instructions.
WHY DOES THE LASER STOP FIRING MID-PROCEDURE OR FAIL TO TURN ON?
CAUSE: 1 - The laser diode is too hot and needs time to cool down before continued use.
2 - Output levels are more than ± 20% of the set value.
3 - Battery charge is too low to operate the laser.
SOLUTION: 1 - Allow 10-15 minutes for laser to cool down.
2 - Turn off the laser unit and wait 5 minutes, then turn the unit back on. If the laser
performs when re-tried, the microprocessor has been able to make adjustments and the
unit will function properly. If the unit fails to fire when re-tried, the device will need to
be sent for re-calibration by the manufacturer.
3 - Plug in the power adapter and let the laser unit charge for 60 minutes. You can
continue using the laser immediately after plugging in the external power.
I LOST CONNECTION WITH THE ACTIVATION PEDAL
CAUSE: 1 - Wireless interference with activation pedal.
2 - Activation pedal is out of range.
SOLUTION: 1 - Re-sync the footpedal by turning the laser unit off, waiting 10 seconds, and
turning it back on. Step on the activation pedal after a wavelength mode is selected
to re-sync.
2 - Bring activation pedal closer to laser unit.
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