Before starting any procedure, review the safety information provided
in the Gendex expert
®
DC User Manual.
Follow these steps before contacting Gendex for additional support.
1. Verify all electrical connections, including the plug connections between
the Articulated Arm and the Horizontal Arm, are good.
Note! Poor connections can occur when dressing the cables up into the Horizontal
Arm.
2. Verify the assembly of the equipment is correct.
3. Review the information in this chapter:
• Common symptoms and possible remedies. See page 5-1.
• For the Converter Board:
– Location and description for LEDs. See page 5-8.
– Location and description for test points. See page 5-10.
– Descriptions of connectors and jumpers. See page 5-12.
• For the Logic Board:
– Location and description for LEDs. See page 5-14.
– Location and description for test points. See page 5-16.
– Descriptions of connectors and jumpers. See page 5-18.
• Electrical block diagram. See page 5-20.
(Continued)
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