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In the case of a defect/possible liabil-
ity claim, please contact your spe-
cialist retailer. We recommend ling
all purchase receipts and inspection reports
as proof for your records
If the manufacturer of your bicycle or
pedelec / e-bike provides additional guarantees,
seek advice from your specialist retailer. Please
consult the respective warranty terms for more
information on the conditions of these and of any
possible claims under these.
General servicing and cleaning agents
Take care of the environment while servicing or
cleaning your bicycle. Use biodegradable clean-
ing agents where possible when servicing and
cleaning your bicycle. Take care that no cleaning
agents are released into the drain. Use an ap-
propriate chain cleaning device and dispose of
the old chain lubricant in an appropriate manner
at a suitable disposal point.
Brake cleaner and lubricants
Brake cleaners and lubricants are to be treated
like general servicing and cleaning agents.
Tyres and inner tubes
Tyres and tubes may not be put into the residual
or domestic waste and have to be disposed of at
a recycling centre near you.
Carbon bre parts and frames
Carbon bre parts and frames consist of layers
of carbon bre mats that are glued together. It is
recommended to have defective parts disposed
of by your specialist dealer.
Environmental protection tips
Austria/Germany and all countries
subject to EU law use partially stand-
ardized conditions regarding warran-
ty/liability for material defects. Please inform
yourself about the applicable national regula-
tions in your specic country.
Liability for material defects (warranty)
Under EU law, the seller accepts liability for ma-
terial defects for at least two years after the date
of sale. This also covers defects which already
existed at the time of sale/change of ownership.
In fact, if material defects occur within the rst
six months, the assumption is made that these
already existed at the time of sale.
One precondition for the seller assuming this
liability is that the product‘s use and mainte-
nance was in line with all conditions stipulated.
These are outlined in the pages of this operating
manual and in the supplied instructions from the
component manufacturers.
In most cases, the customer can rst request
subsequent fullment.
If repair fails conclusively, which is the assump-
tion after two attempts, the customer is entitled to
abatement or cancellation of the contract.
The liability for material defaults does not
cover normal wear of the frame during with ap-
propriate use. Components of the drive and the
braking facilities as well as tyres, lights and con-
tact areas between the rider and the bicycle are
subject to wear due to use.
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