L
Lisa HowellAug 8, 2025
What to do if samples are not dry in Genevac Laboratory Equipment?
- JJoshua NicholsAug 8, 2025
If your Genevac Laboratory Equipment samples aren't drying, several factors could be at play. First, there might be an IR lamp fault; refer to the section addressing IR lamp or fan failure. A SampleGuard fault could also be the cause; consult the section on SampleGuard errors. Additionally, a poor vacuum could be the culprit; check the vacuum connectors, and if you can't locate the leak, contact Genevac service. Lastly, aqueous samples might be freezing due to evaporative cooling; in this case, set a controlled pressure to 8 mbar for aqueous runs.