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Genie GCG350 User Manual

Genie GCG350
27 pages
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Genie GCG350 Specifications

General IconGeneral
TypeChain Drive
Horsepower1/2 HP
Frequency60 Hz
Security LightYes
Voltage120V
SecurityIntellicode rolling code technology
Motor TypeAC
Drive SystemChain
Speed7 inches per second
Battery BackupNot included
Max Door Height/Lift Capacity7 ft (extendable to 8 ft with extension kit)

Summary

PRE-INSTALLATION CHECK LIST

Check Ceiling for Power Head Mounting

Ensure proper ceiling support for the power head unit.

Check Wall for Header Bracket Mounting

Verify secure wall structure for header bracket attachment.

Verify Safe-T-Beam® Mounting Location

Confirm clear mounting points for the Safe-T-Beam® system.

Assess Garage Door Material for Bracing

Check door material for need of additional bracing support.

Confirm 110-120 Volt Power Supply Availability

Ensure a suitable power outlet is accessible near the mounting area.

Disable Door Locks Before Installation

Securely disable any existing door locks to prevent damage.

Ensure Door is Balanced and Moves Freely

Confirm the garage door operates smoothly and is properly balanced.

Consider Emergency Release Kit (GER-2)

Evaluate the need for an emergency release kit if no separate entry exists.

OPERATOR FEATURES

Intellicode Rolling Code Security System

Security system changing access codes with each use.

Intellicode Remote Control

Remote for operating one, two, or three garage doors.

Lighted Wall Button/Console

Inside control with optional light and security features.

SAFETY FEATURES

Safe-T-Beam® Non-Contact Reversing System

Stops/reverses door if beam is broken by an object.

Safe-T-Reverse® Contact Reversing System

Stops/reverses door on contact with an object.

Safe-T-Stop® Timed Reversed System

Opens closing door if it fails to close completely.

Force Guard® Control

Adjustable open/close force settings for safety.

Relay Monitoring System

Stops/reverses door if closing relay malfunctions.

Watch Dog® Monitoring System

Stops/reverses door if STB system has issues.

Automatic Lighting System

Provides light when door is activated, turns off after 5 mins.

Manual Emergency Release

Manually releases door from operator for power failure.

PARTS IDENTIFICATION

Remote Control Options

Single-button and multi-button remote control units.

Safety and Warning Labels

Entrapment warning label and safety brochure.

System Components

Wall controls, STB sensors, wire, and staples.

PARTS LIST

Rail Assembly Parts

Components for 1-piece and 3-piece rail assemblies.

Power Head Components

Parts list for the main power head assembly.

SAFETY INFORMATION

Overview of Potential Hazards

General safety information and hazard definitions.

OPERATOR ASSEMBLY

Rail Assembly Preparation

Identifying, arranging, and clamping rail sections.

Attach Rail Strap

Securing the rail strap to the rail assembly.

Slip Carriage into Rail

Inserting the carriage slide into the rail.

Attach Rail to Power Head

Connecting the rail assembly to the power head.

Attach Emergency Release Cord and Tag

Installing the emergency release cord, knob, and tag.

Attach Limit Switches

Mounting and positioning limit switches on the rail.

Attach Limit Switch Wires

Connecting limit switch wires to the power head terminals.

INSTALLATION

Safety Warnings for Installation

Crucial safety instructions to prevent injury during installation.

Header Bracket Mounting Location

Steps to find the correct location for the header bracket.

Mounting the Header Bracket

Instructions for securely attaching the header bracket.

Door Bracket Mounting Location and Mounting

Finding and attaching the door bracket to the garage door.

MOUNTING THE OPERATOR

Getting Started and Initial Position

Positioning the rail/power head assembly before ceiling attachment.

Mounting the Assembly and Straps

Attaching mounting straps and securing the power head to the ceiling.

Adjusting Emergency Release Cord Length

Setting the correct height for the emergency release knob.

INSTALL DOOR ARMS

Attaching and Connecting Arms (Sectional Doors)

Steps for attaching and connecting door arms for sectional doors.

Attaching and Connecting Arms (1-Piece Doors)

Steps for attaching and connecting door arms for one-piece doors.

SAFE-T-BEAM® SYSTEM INSTALLATION

Mounting STB Brackets

Marking and attaching the STB sensor/source brackets.

Mounting STB Source and Sensor

Placing the STB source and sensor modules onto brackets.

Wiring the STB System

Routing and connecting the STB system wires.

Securing and Connecting STB Wires

Fastening STB wires with staples and connecting them.

Final STB System Checks

Ensuring proper alignment and lens height before powering on.

WALL CONTROL INSTALLATION

Finding Wall Control Mounting Location

Selecting a suitable and safe location for the wall control.

Wiring and Mounting the Wall Control

Connecting wires and attaching the wall control to the wall.

CONNECTING TO POWER

Connecting with Grounded Plug

Steps for connecting using a standard grounded plug.

Connecting with Permanent Wiring

Instructions for permanent wiring by an electrician.

Safe-T-Beam® Alignment Check

Verifying STB alignment after power connection.

LIMIT SWITCH / FORCE ADJUSTMENT

Adjusting Limit Switches

Setting the open and close limit switches for the door travel.

Adjusting Open Force

Setting the force required for the door to open.

Adjusting Close Force

Setting the force required for the door to close.

CONTACT REVERSE TEST

Testing Contact Reverse Function

Verifying the door reverses upon contact with an obstacle.

Adjusting Contact Reverse Settings

Troubleshooting and adjusting if the door doesn't reverse correctly.

PROGRAMMING REMOTE CONTROLS

Single Button Remote Programming and Operation

Steps for programming and using a single-button remote.

MULTI-BUTTON REMOTE

Programming and Operation (Multi-Button)

How to program and use multi-button remotes.

LOST OR STOLEN REMOTE

Clearing Remote Control Memory

Erasing all programmed remote controls from the operator.

REMOTE CONTROL BATTERY REPLACEMENT AND VISOR CLIP INSTALLATION

Battery Replacement

Steps for replacing the battery in the remote control.

Visor Clip Installation

Attaching the visor clip to the remote control.

LIGHT BULB/LENS INSTALLATION

Light Bulb Installation

Recommendations and steps for installing the light bulb.

Lens Installation

Steps for installing the protective lens for the light.

IMPORTANT SAFETY INSTRUCTIONS

General Safety Instructions Summary

Key safety guidelines for operating and maintaining the opener.

MAINTENANCE

Routine Monthly Maintenance Checks

Regular checks for door springs, balance, contact reverse, and STB system.

Troubleshooting Guide Overview

Introduction to the STB system self-diagnostic troubleshooting chart.

TROUBLESHOOTING GUIDE (CONTINUED)

Troubleshooting: Operator Not Running or Moving

Diagnosing issues when the operator doesn't run or move the door.

Troubleshooting: Door Not Opening/Closing Fully

Addressing problems with door travel limits and stopping.

Troubleshooting: Remote Control and Noise Issues

Resolving problems with remote operation, range, and noise.

Troubleshooting: STB System Malfunctions

Diagnosing and resolving Safe-T-Beam® system errors.

WIRING DIAGRAM

Electrical Connections Overview

Visual representation of the electrical connections for the operator.

TRANSMITTER COMPLIANCE STATEMENT

FCC and IC Compliance Information

Regulatory compliance statements for transmitters.

LIMITED WARRANTY

Warranty Coverage and Duration

Details on what parts and for how long the product is covered.

Warranty Service Options

Procedures for obtaining warranty service via DIY or dealers.

Warranty Exclusions and Limitations

What the warranty does not cover and its limitations.

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