Roadside offers two levels
of
service to the customer,
Basic
Care
and
Courtesy’” Care:
ROADSIDE
Basic
Care
PROVIDES:
0
0
0
0
Toll-free number,
1
-800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs
(i.e., wrecker services, locksmithkey service, glass
repair, etc.)
Note: Roadside
Basic Care
applies to all Chevrolet/Geo
vehicles regardless
of
age or miles.
ROADSIDE
Courtesy Care
PROVIDES:
Roadside
Basic
Care
services (as outlined above)
Plus:
0
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
FREE LocksmithKey Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
0
FREE Jump Start (at home
or
on the road)
0
FREE Fuel Delivery
($5
of fuel delivered on the road)
Note:
Courtesy Care
is
available to Retail and
Retail
Lease Customers operating
1994
and
newer ChevroletlGeo vehicles for
a
period
of
36 months/36,000 miles. All
Courtesy
Care
services
must be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic
Cure
and
Courfesy
Care
are not part of
or
included
in
the coverage
provided
by
the New Vehicle Limited Warranty. Chevrolet reserves the
right to modify
or
discontinue
Basic Care
and
Courtesy
a
at any time.
For complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will
provide you
with
quality and priority service. When roadside
services are required, our advisors
will
explain
any
payment
obligations that may
be
incurred for utilizing outside services.
For prompt assistance when calling, please have the
following information available to give to the advisor:
0
0
0
0
0
0
0
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description
of
problem
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