This document is a user and care guide for a Glacier Bay High Efficiency Elongated 1 Piece Toilet, model #N2420E-SF.
Function Description:
The Glacier Bay High Efficiency Elongated 1 Piece Toilet is a plumbing fixture designed for waste disposal in residential settings. It features a single-piece construction, integrating the bowl and tank into a seamless unit, which often contributes to easier cleaning and a more modern aesthetic. The "High Efficiency" designation indicates that the toilet is designed to use less water per flush compared to standard models, contributing to water conservation. The "Elongated" bowl shape provides added comfort compared to round bowls.
Important Technical Specifications:
While specific water usage (e.g., gallons per flush) is not explicitly stated in the provided excerpts, the "High Efficiency" label implies it meets or exceeds current water-saving standards, likely 1.28 gallons per flush (GPF) or less. The toilet is a 1-piece design, which means the tank and bowl are molded together. The manual details various hardware components required for installation, including:
- Floor bolts (AA) and floor bolt hex nuts (BB) for securing the toilet to the floor flange.
- Wax ring (CC) for creating a watertight seal between the toilet and the drainpipe.
- Plastic disc (DD) and bolt wing nuts (EE) for securing the toilet to the floor.
- Bowl cap (FF) and lock bolt (GG) for the seat attachment.
- Toilet seat washer (HH) and lock nut (II) for the seat attachment.
- Toilet seat hinge gasket (KK) for the seat attachment.
The package contents include the cover (A), the 1-piece toilet (B), and the seat with lid (C). The estimated assembly time is 60 minutes.
Usage Features:
The toilet is designed for standard residential use. Key usage features include:
- Flushing Mechanism: The toilet utilizes a flushing system to remove waste. The manual mentions a fill valve and flapper as critical components of this system, indicating a gravity-fed flush.
- Water Supply Connection: It connects to a standard water supply line (not included) with a shut-off valve. The manual emphasizes not overtightening the tank connection to prevent leaks.
- Seat with Lid: The toilet comes with a seat and lid (C) for comfort and hygiene. The installation guide provides detailed steps for attaching the seat securely, including the use of hinge gaskets, lock bolts, washers, and lock nuts.
- Elongated Bowl: The elongated bowl shape is a comfort feature, providing more room than a round bowl.
Maintenance Features:
Proper maintenance is crucial for the longevity and performance of the toilet. The manual provides extensive guidance on care and cleaning, as well as troubleshooting common issues.
Care and Cleaning:
- Regular Cleaning: The toilet should be cleaned regularly with mild soap, warm water, and a soft cloth.
- Avoid Harsh Cleaners: It is critical to avoid abrasive cleaning powders, cleansers, or pads that may scratch, mar, or dull the surface. The manufacturer is not responsible for damage caused by the use of cleaners containing chlorine (calcium hypochlorite).
- Chlorine Use: When cleaning the toilet seat, wash it with mild soapy water. For the toilet bowl, use cleaners with chlorine, but ensure proper ventilation.
- Disinfectants/Chemicals: Disinfectants or cleaning products in aerosol cans should not be used on the toilet seat, as they may cause damage.
- In-Tank Cleaners Warning: A prominent warning advises against using in-tank cleaners. Products containing chlorine (calcium hypochlorite) can seriously damage tank fittings, potentially causing leaks, excessive water use, and property damage. This is a crucial maintenance instruction to prevent premature wear and failure of internal components.
Troubleshooting:
The manual offers a comprehensive troubleshooting section for common problems:
- Fill Valve Issues:
- If the fill valve does not turn on, will not turn off, or will not refill the tank after the flush, solutions include removing the top cap and checking for debris, inspecting the lower section of the fill valve for partial blockage, or replacing the fill valve (Fluidmaster 242 seal). The manual provides detailed steps for removing the valve cap assembly and flushing out debris.
- If the fill valve has been in use for some time and/or the float cup does not drop when flushing, replacing the Fluidmaster 242 seal is recommended.
- Flush Quality Issues (Insufficient Flush):
- If the flush quality is poor, ensure the water level in the tank is up to the water line printed on the overflow tube of the flush valve. Adjusting the screw on the fill valve clockwise to raise the float cup can increase the water level.
- Check if the flapper chain is too loose. Adjust the chain length to ensure the flapper is able to completely close and that there is only a small amount of play left between the flush lever and the chain.
- Continuous Water Run:
- If water continues to run, check to ensure the flapper is completely closed. Clear any debris from the flapper and sealing area of the flush valve.
- Verify that the flapper chain is not too tight. Adjust the chain length to ensure the flapper is able to completely close and that there is only a small amount of play left between the flush lever and the chain.
- Check to make sure the flush valve is secured within the tank. If loose, turn off the water supply valve, then flush the toilet to remove water from the tank. Lift up the flapper to expose the tightening bolt. Tighten the bolt located in the center of the valve base to secure it. Turn on the water and check for leaks.
Replacement Parts:
The manual lists specific replacement parts with model numbers and Home Depot SKUs:
- Fill Valve: Model #400ABHR, SKU #717773, #1001281180
- Flapper: Model #5401GB, SKU #1000047464
- 3" Flush Valve: Model #540T, SKU N/A
Warranty:
Glacier Bay products are manufactured with superior quality standards and workmanship and are backed by a limited lifetime warranty. This warranty covers defects in materials or workmanship. For defective products, customers can obtain a free replacement item by contacting Glacier Bay Customer Service. Proof of purchase (original sales receipt) from the original consumer purchaser must be made available for all Glacier Bay warranty claims. The warranty excludes incidental/inconsequential damages and failures due to misuse, abuse, normal wear and tear, industrial/commercial use, and damages from chemical use. It is a five-year limited warranty on all other terms of this warranty, except the duration of warranty. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to all users. The warranty provides specific legal rights, and users may have other rights that vary from state to state or province to province.
Customer Support:
For questions, problems, or missing parts, customers are advised to call Glacier Bay Customer Service at 1-855-HD-GLACIER (1-855-434-2243) from 8 a.m. to 7 p.m. EST, Monday-Friday, and 9 a.m. to 6 p.m. EST, Saturday. They can also visit HOMEDEPOT.COM/GLACIERBAY for more details.
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