The guarantee and service offered by this document are not applicable in the
following cases: ①. The product or accessory has expired its warranty
period; ②. Breakage or damage caused by inappropriate usage, mainte-
nance or preservation, such as improper packing, improper usage,
improper plugging in/out external equipment, falling off or squeezing by
external force, contacting or exposing to the improper temperature,
solvent, acid, base, flooding and damp environments, etc; ③. Breakage
or damage caused by non-authorized institution or staff in the process of
installation, maintenance, alternation, addition and detachment; ④. The
original identifying information of product or accessory is modified,
alternated, or removed; ⑤. No valid warranty card; ⑥. Breakage or
damage caused by using illegally authorized, nonstandard or non-public
released software; ⑦. Breakage or damage caused by force majeure or
accident; ⑧. Breakage or damage that could not be attributed to the
product itself. Once met these situations above, you should seek solutions
from the related responsible parties and Godox assumes no responsibility. The
damage caused by parts, accessories and software that beyond the warranty
period or scope is not included in our maintenance scope. The normal discol-
oration, abrasion and consumption are not the breakage within the mainte-
nance scope.
Inapplicable Cases
The warranty period and service types of products are implemented according
to the following Product Maintenance Information:
Maintenance and Service Support Information
The warranty period of products and accessories isimplemented according to
the relevant Product Maintenancelnformation. The warranty period is calculat-
ed from the day(purchase date) when the product is bought for the first
time,And the purchase date is considered as the date registered onthe warran-
ty card when buying the product.
Warranty Period
If maintenance service is needed, you can directly contact the product distribu-
tor or authorized service institutions. You can also contact the Godox after-sale
service call and we will offer you service. When applying for maintenance
service, you should provide valid wananty card. If you cannot provide valid
warranty card, we may offer you maintenance service once confirmed that the
product or accessory is involved in the maintenance scope, but that shall not
be considered as our obligation.
How to Get the Maintenance Service
Dear customers, as this warranty card is an important certificate to apply for
our maintenance service, please fill in the following form in coordination with
the seller and safekeep it. Thank you!
Warranty
The document applies to the products listed on the Product Maintenance
lnformation (see below for further information). Other products or accessories
(e.g. promotional items,giveaways and additional accessories attached,etc.)
are notincluded in this warranty scope.
Applicable Products
Product
Information
Customer
Information
Seller
Information
Note
Model
Name
Address
Name
Contact Number
Address
Date of Sale
Product Code
Number
Contact Number
Note: This form shall be sealed by the seller.
Godox After-sale Service Call 0755-29609320-8062
Circuit Board Customer sends the
product to
designated site
Customer sends the
product to
designated site
Customer sends the
product to
designated site
Battery
Electrical parts e.g.battery
charger, power cord, sync
cable, etc.
Without warranty
12
12
No
3
Parts
Other
Items
Flash tube, modeling lamp,
lamp body, lamp cover,
lockingdevice, package,
etc.
Product
Type
Name Maintenance
Period(month)
Warranty
Service Type
- 25 -
- 26 -