What to do if the Gold Note Media Converter DS-10 EVO is connected to Wi-Fi but the app can't find it?
- AAshley RiceJul 28, 2025
If the Gold Note DS-10 EVO is connected to your Wi-Fi but the App and Roon are unable to find it, the issue might stem from the complex protocols that Wi-Fi and cabled networks use to manage connected devices. Since each router behaves differently, this can affect the stability of the connection. A simple solution is to reboot your router and the DS-10 EVO. This will refresh the network and resolve any network errors that may have occurred.