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Warranty card and purchase invoices should be properly kept for further
warranty claim. For return transportation of inverters or components, it must be
packed in their original or equivalent packaging. GOODWE keeps the right to
arrange the warranty service by using third parties for performing warranty
works.
GOODWE standard warranty includes the cost to GOODWE for work and
material to regain inverter functioning. All other cost that includes
transportation, travelling and accommodation cost of GOODWE personnel as
well as costs of your own staff is not covered in the standard warranty.
Furthermore, claims for compensation for direct or indirect damages arising
from the defective inverter are not covered by standard warranty.
3.3 Warranty & Service
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