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Goodwe GW5000D-NS - User Manual

Goodwe GW5000D-NS
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NS & DNS Series INTRODUCTION
V2.0

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Questions and Answers

  • D
    Danny ColeSep 8, 2025
    What to do if Goodwe GW5000D-NS shows Relay-Check Failure?
    • J
      Jason CruzSep 8, 2025
      If your Goodwe Inverter is experiencing an Inverter Failure due to Relay-Check Failure, follow these steps: 1. Turn off the DC switch of the inverter. 2. Wait until the LCD light turns off. 3. Turn on the DC switch, ensuring it is properly connected. If the problem persists, contact your local service office for further assistance.
  • W
    wilsoncharlesAug 25, 2025
    What causes Over Temperature error on Goodwe Inverter and how to fix it?
    • S
      Sara ColeAug 25, 2025
      The 'Over Temperature' error on your Goodwe Inverter indicates that the internal temperature is higher than normal. Try to decrease the ambient temperature or move the inverter to a cooler location.
  • S
    snyderfaithAug 25, 2025
    Why does my Goodwe Inverter show Utility Loss?
    • S
      Scott SullivanAug 26, 2025
      A 'Utility Loss' message on your Goodwe Inverter indicates a disconnection from the power grid. Check if the power grid is connected to the cable and verify the availability of the power grid.
  • H
    Hannah RamosSep 18, 2025
    What to do if my Goodwe Inverter displays GFCI Failure?
    • M
      Michelle HamiltonSep 18, 2025
      If your Goodwe inverter displays a 'GFCI Failure', which indicates a current leakage test equipment failure, update the firmware to the latest version.
  • R
    Robert JensenSep 8, 2025
    What to do if my Goodwe Inverter shows Utility Loss?
    • J
      Joshua TerrySep 9, 2025
      If your Goodwe Inverter indicates a Utility Loss, it means the inverter isn't detecting a grid connection. Here's what you should do: * Ensure the AC switch is in the ‘ON’ position. If it is, use a multimeter to check the voltage at the AC connector and the main switchboard wiring to confirm the grid is active. * Verify that the L, N, and PE wires are connected to the correct pins. Adjust the wiring if necessary. * Check the ‘Vac’ value displayed on the screen against the actual grid voltage. If the values are outside the regulation limits, contact your electricity company. * Turn off both the AC and DC power to the inverter, wait 5 minutes, and then measure the impedance between L & N to ground. If the values are less than 200KΩ, contact the GoodWe local service center.
  • M
    Mark KingSep 13, 2025
    What causes Over Temperature Failure in Goodwe Inverter and how to resolve it?
    • C
      Charles CamposSep 13, 2025
      If your Goodwe Inverter is showing an Over Temperature Failure, it means the inverter is getting too hot. Here's what you can do: * Ensure the inverter is installed according to the user manual's guidelines for positioning and ventilation. * Try to lower the ambient temperature around the inverter. Shut it down for 15 minutes, then restart it. If the fault persists, contact a GoodWe service center.
  • T
    Thomas ThompsonSep 3, 2025
    How to cool down my Goodwe Inverter if it shows 'Over Temperature'?
    • G
      Gene JohnsonSep 3, 2025
      If your Goodwe inverter is showing an 'Over Temperature' warning, you can try the following: 1. Decrease the ambient temperature around the inverter. 2. Move the inverter to a cooler location.
  • H
    heidithompsonSep 4, 2025
    What to do if my Goodwe Inverter has Vac Failure?
    • G
      George FlemingSep 4, 2025
      If your Goodwe Inverter shows a Vac Failure, it could be due to several reasons: * The grid voltage might not be within the required specifications. * The neutral (N) wire and PE cable might not be properly connected. First, the PV Inverter will automatically restart within 5 minutes if the grid returns to normal. Ensure the grid voltage aligns with the specified requirements and that the neutral wire and PE cable are securely connected. If the issue persists, it may be necessary to seek assistance from a local service office.
  • J
    Jeffrey FisherSep 23, 2025
    What to do if my Goodwe GW5000D-NS Inverter is Over Temperature?
    • C
      Connor LopezSep 23, 2025
      If your Goodwe Inverter is showing an 'Over Temperature' warning, it means the internal temperature is higher than the specified normal value. Try to reduce the ambient temperature and move the inverter to a cooler location. If the issue continues, contact your local service office.
  • J
    Jessica JohnsonAug 29, 2025
    What to do if my Goodwe Inverter shows 'Isolation Failure'?
    • A
      ashley40Aug 29, 2025
      If your Goodwe inverter displays an 'Isolation Failure', follow these steps: 1. Check the impedance between the ground and PV (+) & PV (-). The impedance value must be greater than 100kΩ. Ensure the inverter is properly grounded. 2. If the problem persists, contact your local service office for assistance. Additionally, the inverter has a built-in buzzer that will sound continuously for 1 minute upon failure. If the fault isn't resolved, the buzzer will sound every 30 minutes. You can also add the inverter to a monitoring platform and set up alarm reminders to receive email notifications about alarm information.

Summary

NS & DNS Series Introduction

Product Introduction

Overview of GoodWe NS & DNS series inverters, highlighting technology, design, and size.

Development Background

Explains the evolution of single-phase inverters and compares SS/DS with NS/DNS series.

New Product Feature

Details key features like safety, lower start-up voltage, and integrated communication.

Installation and Operation Guide

Installation Guide

Instructions for mounting, package contents, and selecting installation locations.

Booting-Up Process

Step-by-step guide for starting up the inverter and configuring WiFi monitoring.

Internal Structure

Block diagrams illustrating the internal components of NS and DNS series inverters.

Trouble Shooting

Common error codes, causes, and measurement procedures for troubleshooting inverter issues.

Technical Data, Certifications, and Service

Technical Data

Detailed specifications for NS and DNS series inverters, including DC/AC input/output and efficiencies.

Certifications

Overview of product certifications and approvals across different regions and standards.

Warranty & Service

Information on standard warranty conditions, exceptions, and after-sales service policies.

Goodwe GW5000D-NS Specifications

General IconGeneral
ModelGW5000D-NS
Rated Power5000 W
Max. DC Input Power6500W
Number of MPPT2
Max. Input Current per MPPT13 A
Rated AC Output Power5000 W
Max. AC Apparent Power5500 VA
AC Voltage Range180-280V
Total Harmonic Distortion (THD)<3%
DC SwitchYes
Protection ClassIP65
Protection LevelIP65
Rated Output Voltage230 V
AC Output Voltage230 V
Rated Grid Frequency50 Hz
AC Output Frequency50 Hz
Power Factor>0.99
Operating Temperature Range-25°C to 60°C
Cooling MethodNatural Convection

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