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Goodwe GW5000D-NS - User Manual

Goodwe GW5000D-NS
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NS & DNS Series INTRODUCTION
V2.0

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Questions and Answers

  • Z
    Zachary JonesAug 30, 2025
    What to do if my Goodwe Inverter displays 'Utility Loss'?
    • W
      William MillerAug 30, 2025
      If your Goodwe inverter indicates a 'Utility Loss', please check the following: 1. Ensure the inverter is properly connected to the power grid. 2. Verify that the power grid is connected to the cable. 3. Confirm the availability of the power grid.
  • D
    Danny ColeSep 8, 2025
    What to do if Goodwe GW5000D-NS shows Relay-Check Failure?
    • J
      Jason CruzSep 8, 2025
      If your Goodwe Inverter is experiencing an Inverter Failure due to Relay-Check Failure, follow these steps: 1. Turn off the DC switch of the inverter. 2. Wait until the LCD light turns off. 3. Turn on the DC switch, ensuring it is properly connected. If the problem persists, contact your local service office for further assistance.
  • J
    Jessica JohnsonAug 29, 2025
    What to do if my Goodwe Inverter shows 'Isolation Failure'?
    • A
      ashley40Aug 29, 2025
      If your Goodwe inverter displays an 'Isolation Failure', follow these steps: 1. Check the impedance between the ground and PV (+) & PV (-). The impedance value must be greater than 100kΩ. Ensure the inverter is properly grounded. 2. If the problem persists, contact your local service office for assistance. Additionally, the inverter has a built-in buzzer that will sound continuously for 1 minute upon failure. If the fault isn't resolved, the buzzer will sound every 30 minutes. You can also add the inverter to a monitoring platform and set up alarm reminders to receive email notifications about alarm information.
  • K
    Karen GarzaSep 22, 2025
    What to do if my Goodwe GW5000D-NS displays a Ground I Failure?
    • S
      Scott BlackSep 22, 2025
      If your Goodwe Inverter shows a 'Ground I Failure', it means the ground current is too high. Try these steps: 1. Disconnect the inputs from the PV generator. 2. Check the AC system. 3. After clearing the problem, reconnect the PV panel and monitor the Inverter status. If the issue persists, contact your local service office.
  • N
    nmitchellSep 9, 2025
    Why is my Goodwe GW5000D-NS Inverter displaying a Vac Failure?
    • J
      Janice BaxterSep 9, 2025
      A 'Vac Failure' on your Goodwe inverter indicates that the grid voltage is out of the acceptable range. To resolve this: 1. Measure the voltage when the inverter displays ‘Vac Failure’. If it's outside the regulated limits, contact your electricity company. 2. Measure the voltage between N and PE on the inner AC side of the inverter; it should be less than 1V. If it's higher, check the AC wiring. 3. Compare the ‘Vac’ value on the inverter screen with the voltage measured at the switchboard. If they don't match, contact a GoodWe service center.
  • M
    Mark KingSep 13, 2025
    What causes Over Temperature Failure in Goodwe Inverter and how to resolve it?
    • C
      Charles CamposSep 13, 2025
      If your Goodwe Inverter is showing an Over Temperature Failure, it means the inverter is getting too hot. Here's what you can do: * Ensure the inverter is installed according to the user manual's guidelines for positioning and ventilation. * Try to lower the ambient temperature around the inverter. Shut it down for 15 minutes, then restart it. If the fault persists, contact a GoodWe service center.
  • H
    Hannah RamosSep 18, 2025
    What to do if my Goodwe Inverter displays GFCI Failure?
    • M
      Michelle HamiltonSep 18, 2025
      If your Goodwe inverter displays a 'GFCI Failure', which indicates a current leakage test equipment failure, update the firmware to the latest version.
  • L
    Lisa StevensAug 27, 2025
    What does Isolation Failure mean on my Goodwe GW5000D-NS and how can I resolve it?
    • C
      Carlos SandersAug 27, 2025
      An 'Isolation Failure' on your Goodwe Inverter suggests a problem with the impedance between the ground and PV (+) & PV (-). Check the impedance; the value must be greater than 100kΩ. Also, ensure the inverter is properly grounded.
  • P
    pwilkinsonAug 26, 2025
    What to do if my Goodwe GW5000D-NS displays PV Over Voltage?
    • P
      Pamela WarnerAug 26, 2025
      If your Goodwe Inverter is showing a 'PV Over Voltage' error, check if the PV open circuit voltage is higher than or too close to the maximum input voltage.
  • S
    snyderfaithAug 25, 2025
    Why does my Goodwe Inverter show Utility Loss?
    • S
      Scott SullivanAug 26, 2025
      A 'Utility Loss' message on your Goodwe Inverter indicates a disconnection from the power grid. Check if the power grid is connected to the cable and verify the availability of the power grid.

Summary

NS & DNS Series Introduction

Product Introduction

Overview of GoodWe NS & DNS series inverters, highlighting technology, design, and size.

Development Background

Explains the evolution of single-phase inverters and compares SS/DS with NS/DNS series.

New Product Feature

Details key features like safety, lower start-up voltage, and integrated communication.

Installation and Operation Guide

Installation Guide

Instructions for mounting, package contents, and selecting installation locations.

Booting-Up Process

Step-by-step guide for starting up the inverter and configuring WiFi monitoring.

Internal Structure

Block diagrams illustrating the internal components of NS and DNS series inverters.

Trouble Shooting

Common error codes, causes, and measurement procedures for troubleshooting inverter issues.

Technical Data, Certifications, and Service

Technical Data

Detailed specifications for NS and DNS series inverters, including DC/AC input/output and efficiencies.

Certifications

Overview of product certifications and approvals across different regions and standards.

Warranty & Service

Information on standard warranty conditions, exceptions, and after-sales service policies.

Goodwe GW5000D-NS Specifications

General IconGeneral
ModelGW5000D-NS
Rated Power5000 W
Max. DC Input Power6500W
Number of MPPT2
Max. Input Current per MPPT13 A
Rated AC Output Power5000 W
Max. AC Apparent Power5500 VA
AC Voltage Range180-280V
Total Harmonic Distortion (THD)<3%
DC SwitchYes
Protection ClassIP65
Protection LevelIP65
Rated Output Voltage230 V
AC Output Voltage230 V
Rated Grid Frequency50 Hz
AC Output Frequency50 Hz
Power Factor>0.99
Operating Temperature Range-25°C to 60°C
Cooling MethodNatural Convection

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