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Goodwe GW5000-EH - User Manual

Goodwe GW5000-EH
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User Manual
Hybrid Inverter
EH Series/EH Plus Series
3.6-6kW
V1.4-2022-8-30

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Questions and Answers

  • C
    chasemartinSep 8, 2025
    What does Large DC of AC current L1 mean on my Goodwe Inverter?
    • J
      James MartinezSep 9, 2025
      A 'Large DC of AC current L1' error on your Goodwe Inverter indicates that the DC component of the output current exceeds the safety or default range. If the problem is caused by an external fault like a utility grid exception or frequency exception, the inverter will recover automatically after solving the problem.
  • J
    Joshua PhamAug 23, 2025
    What causes a Grid Overfrequency error on a Goodwe GW5000-EH Inverter?
    • J
      jimmy10Aug 23, 2025
      A 'Grid Overfrequency' error on your Goodwe Inverter indicates a utility grid exception where the actual grid frequency exceeds the local grid standard's requirements. If this happens occasionally, it might be a temporary issue, and the inverter should recover automatically. However, if it occurs frequently, check if the grid frequency is within the permissible range. If the grid frequency exceeds the permissible range, contact your local power company. If the grid frequency is within the permissible range, you may need to modify the overfrequency protection threshold or disable the overfrequency protection function after obtaining consent from the local power company.
  • C
    Charles WilliamsAug 25, 2025
    Why does my Goodwe GW5000-EH display a Grid Undervoltage error?
    • S
      Sarah WilliamsAug 25, 2025
      The 'Grid Undervoltage' error on your Goodwe Inverter means the grid voltage is lower than the permissible range, or the duration of low voltage exceeds the requirement of LVRT. If this occurs occasionally, it may be a temporary grid issue, and the inverter should recover automatically once the grid is normal. If it occurs frequently, check whether the grid voltage is within the permissible range. If the grid voltage is not within the permissible range, contact the local power company. If the grid frequency is within the permissible range, modify the undervoltage protection threshold, LVRT, or disable the undervoltage protection function, but only after getting approval from the local power company. Also, make sure the AC breaker and output cables are securely and correctly connected.
  • R
    ramirezaliciaAug 26, 2025
    What should I do if my Goodwe GW5000-EH shows a Grid Rapid Overvoltage error?
    • F
      Franklin BurtonAug 27, 2025
      A 'Grid Rapid Overvoltage' error on your Goodwe Inverter indicates an abnormal or ultra-high grid voltage. If this occurs occasionally, it may be a temporary utility grid issue, and the inverter will recover automatically once the grid returns to normal. If it happens frequently, check if the grid voltage is within the permissible range. If the grid voltage exceeds the permissible range, contact the local power company. If the grid voltage is within the permissible range, modify the grid overvoltage rapid protection threshold only after obtaining consent from the local power company.
  • B
    Brittany FordAug 27, 2025
    What does a Grid Underfrequency error mean on my Goodwe GW5000-EH Inverter?
    • I
      isaac90Aug 27, 2025
      A 'Grid Underfrequency' error on your Goodwe Inverter indicates a utility grid exception where the actual grid frequency is lower than the local grid standard's requirement. If the problem occurs occasionally, the utility grid may be temporarily abnormal, and the inverter will recover automatically after detecting that the utility grid is normal. If the problem occurs frequently, check whether the grid frequency is within the permissible range. If the grid frequency exceeds the permissible range, contact the local power company. If the grid frequency is within the permissible range, modify the underfrequency protection threshold or disable the underfrequency protection function after obtaining the consent of the local power company.
  • V
    vcruzSep 22, 2025
    What does Flash Fault mean on my Goodwe GW5000-EH Inverter?
    • M
      Michael PotterSep 22, 2025
      Flash Fault on Goodwe Inverter means that the internal Flash storage is abnormal. To solve this problem, disconnect the AC output switch and DC input switch, then connect them 5 minutes later.
  • G
    Gabriel BartonSep 16, 2025
    What does AC HCT Check abnormal mean on my Goodwe GW5000-EH Inverter?
    • J
      Jennifer HarrisSep 16, 2025
      AC HCT Check abnormal on Goodwe Inverter means that the sampling of the AC HCT is abnormal. To solve this problem, disconnect the AC output switch and DC input switch, then connect them 5 minutes later.
  • D
    Derek VanceSep 18, 2025
    What does GFCI HCT Check abnormal mean on my Goodwe GW5000-EH?
    • M
      Martin HallSep 18, 2025
      GFCI HCT Check abnormal on Goodwe Inverter means that the sampling of the GFCI HCT is abnormal. To solve this problem, disconnect the AC output switch and DC input switch, then connect them 5 minutes later.
  • S
    Susan FosterSep 7, 2025
    What does Grid Frequency Instability mean on my Goodwe Inverter?
    • P
      powersjessicaSep 7, 2025
      A 'Grid Frequency Instability' error on your Goodwe Inverter indicates a utility grid exception where the actual grid frequency change rate does not meet the local grid standard's requirements. If this occurs occasionally, the utility grid may be temporarily abnormal, and the inverter will recover automatically after detecting that the utility grid is normal. If the problem occurs frequently, check whether the grid frequency is within the permissible range. If the grid frequency exceeds the permissible range, contact the local power company.
  • K
    karen44Sep 4, 2025
    What to do if my Goodwe Inverter shows an Abnormal Ground error?
    • C
      Christopher WileySep 4, 2025
      An 'Abnormal Ground' error on your Goodwe Inverter can be caused by: 1. A poorly connected PE cable on the inverter. 2. Reversed L and N cable connections when the PV string output is grounded. To resolve this, check: 1. That the inverter's PE cable is properly connected. 2. Whether the L and N cables are reversed if the PV string output is grounded.

Summary

About This Manual

Applicable Models and Target Audience

Specifies the inverter models this manual covers and the intended readers.

Symbol Definitions and Document Updates

Explains warning symbols used in the manual and details document revision history.

Safety Precautions

General and Specific Safety Instructions

Covers general safety, PV string, inverter, and battery safety measures.

Personnel Requirements and EU Compliance

Details required personnel qualifications and EU conformity declarations.

Product Introduction

Product Overview and Application Scenarios

Introduces the hybrid inverter, its intended use, and application scenarios.

Inverter Working and Operation Modes

Explains economic, self-consumption, back-up modes, and inverter operation states.

Features, Appearance, and Indicators

Details product features, physical appearance, parts, dimensions, and indicators.

Nameplate Information

Provides a reference for the inverter's nameplate details.

Check and Storage

Receiving Inspection and Deliverables

Guidance on checking the product upon delivery and listing package contents.

Storage Recommendations

Instructions for proper storage of the inverter when not in use.

Installation

Installation Requirements and Environment

Covers site requirements, mounting, angles, and environmental conditions.

Installation Tools and Procedure

Lists necessary tools and provides a step-by-step guide for installing the inverter.

Electrical Connection

System Wiring Diagrams and Safety

Illustrates system wiring and covers safety precautions for connections.

DC, Battery, and AC Cable Connections

Guides for connecting DC input, battery, and AC power cables.

Communication Connection Procedures

Instructions for connecting communication modules and cables.

Equipment Commissioning

Pre-Power On Checks and Powering Up

Steps to ensure readiness before powering on and the sequence for powering up.

System Commissioning

Indicator Status and PV Master App Configuration

Explains indicator lights and guide for setting parameters via the PV Master App.

Monitoring with SEMS Portal

Information on using the SEMS Portal for system monitoring and management.

Maintenance

Power Off, Removal, and Disposal Procedures

Steps for safely powering off, removing, and disposing of the inverter.

Troubleshooting Common Faults

Provides diagnostic information and solutions for typical inverter faults.

Routine Maintenance Tasks and Schedule

Outlines regular maintenance activities and their recommended frequencies.

Technical Parameters

General Technical Specifications

Comprehensive technical data for the inverter series.

Belgium Specific Technical Parameters

Region-specific technical parameters for Belgium.

Goodwe GW5000-EH Specifications

General IconGeneral
ModelGW5000-EH
TypeHybrid Inverter
Rated Output Power5000 W
Max DC Input Voltage600 V
Start Voltage120V
Number of MPPT2
Max Input Current per MPPT11 A
Max AC Apparent Power5000 VA
Max AC Output Current22 A
Rated AC Voltage230 V
AC Voltage Range180 V - 280 V
Rated Grid Frequency50/60Hz
Total Harmonic Distortion (THD)< 3%
Protection DegreeIP65
TopologyTransformerless
Cooling MethodNatural Convection
Power Factor0.8 leading - 0.8 lagging
DC Injection Current<0.5% of rated output current
Operating Temperature Range-25°C to 60°C
CommunicationRS485, WiFi, Ethernet

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