Goodwe GW5000-EH User Manual (English)

Other manuals for Goodwe GW5000-EH

User Manual68 pages

Quick Installation Guide110 pages

Questions and Answers:

J
Joshua KochAug 21, 2025
Why is my Goodwe Inverter showing a Grid Overvoltage error?
- T
  Thomas RuizAug 21, 2025
  A 'Grid Overvoltage' error on your Goodwe Inverter indicates that the grid voltage is exceeding permissible limits or the duration of high voltage is too long. If this occurs occasionally, it may be a temporary grid abnormality, and the inverter will recover automatically. If it happens frequently, verify that the grid voltage is within the acceptable range. If the grid voltage exceeds the permissible range, contact your local power company. If the grid frequency is within range, you may need to modify the overvoltage protection threshold, HVRT, or disable the overvoltage protection function after getting approval from the local power company. Also, ensure the AC breaker and output cables are securely and correctly connected.
J
Joshua PhamAug 23, 2025
What causes a Grid Overfrequency error on a Goodwe GW5000-EH Inverter?
- J
  jimmy10Aug 23, 2025
  A 'Grid Overfrequency' error on your Goodwe Inverter indicates a utility grid exception where the actual grid frequency exceeds the local grid standard's requirements. If this happens occasionally, it might be a temporary issue, and the inverter should recover automatically. However, if it occurs frequently, check if the grid frequency is within the permissible range. If the grid frequency exceeds the permissible range, contact your local power company. If the grid frequency is within the permissible range, you may need to modify the overfrequency protection threshold or disable the overfrequency protection function after obtaining consent from the local power company.
C
Charles WilliamsAug 25, 2025
Why does my Goodwe GW5000-EH display a Grid Undervoltage error?
- S
  Sarah WilliamsAug 25, 2025
  The 'Grid Undervoltage' error on your Goodwe Inverter means the grid voltage is lower than the permissible range, or the duration of low voltage exceeds the requirement of LVRT. If this occurs occasionally, it may be a temporary grid issue, and the inverter should recover automatically once the grid is normal. If it occurs frequently, check whether the grid voltage is within the permissible range. If the grid voltage is not within the permissible range, contact the local power company. If the grid frequency is within the permissible range, modify the undervoltage protection threshold, LVRT, or disable the undervoltage protection function, but only after getting approval from the local power company. Also, make sure the AC breaker and output cables are securely and correctly connected.
R
ramirezaliciaAug 26, 2025
What should I do if my Goodwe GW5000-EH shows a Grid Rapid Overvoltage error?
- F
  Franklin BurtonAug 27, 2025
  A 'Grid Rapid Overvoltage' error on your Goodwe Inverter indicates an abnormal or ultra-high grid voltage. If this occurs occasionally, it may be a temporary utility grid issue, and the inverter will recover automatically once the grid returns to normal. If it happens frequently, check if the grid voltage is within the permissible range. If the grid voltage exceeds the permissible range, contact the local power company. If the grid voltage is within the permissible range, modify the grid overvoltage rapid protection threshold only after obtaining consent from the local power company.
B
Brittany FordAug 27, 2025
What does a Grid Underfrequency error mean on my Goodwe GW5000-EH Inverter?
- I
  isaac90Aug 27, 2025
  A 'Grid Underfrequency' error on your Goodwe Inverter indicates a utility grid exception where the actual grid frequency is lower than the local grid standard's requirement. If the problem occurs occasionally, the utility grid may be temporarily abnormal, and the inverter will recover automatically after detecting that the utility grid is normal. If the problem occurs frequently, check whether the grid frequency is within the permissible range. If the grid frequency exceeds the permissible range, contact the local power company. If the grid frequency is within the permissible range, modify the underfrequency protection threshold or disable the underfrequency protection function after obtaining the consent of the local power company.
K
kathy74Aug 29, 2025
How to troubleshoot a Low Insulation Res. error on Goodwe Inverter?
- B
  brian49Aug 29, 2025
  A 'Low Insulation Res.' error on your Goodwe Inverter can be due to: 1. A short circuit between the PV string and PE. 2. A moist environment affecting the PV system, leading to poor cable insulation to the ground. To resolve this: 1. Check if the resistance of the PV string to PE exceeds 50k?. If not, find the short circuit point. 2. Verify the PE cable is correctly connected. 3. If the resistance drops on rainy days, reset the ISO.
B
Brian JonesAug 30, 2025
What causes a PV Input Overvoltage error on a Goodwe Inverter?
- W
  William WaltonAug 30, 2025
  A 'PV Input Overvoltage' error on your Goodwe Inverter indicates that the PV array configuration is incorrect, specifically that too many PV panels are connected in series in the PV string. To fix this, check the serial connection of the PV array and ensure that the open circuit voltage of the PV string does not exceed the inverter's maximum operating voltage.
M
Mary RobinsonSep 1, 2025
What does Abnormal GFCI 30mA mean on my Goodwe Inverter and how to fix it?
- K
  Karen PenaSep 1, 2025
  An 'Abnormal GFCI 30mA' error on your Goodwe Inverter suggests that the input insulation impedance has become low while the inverter is working. If this occurs occasionally, it might be due to a cable issue, and the inverter should recover automatically once the problem is resolved. However, if it happens frequently or persists, check if the impedance between the PV string and PE is too low.
S
Susan RothSep 2, 2025
What does Anti-islanding mean on Goodwe GW5000-EH Inverter?
- M
  Monique FischerSep 2, 2025
  The 'Anti-islanding' error on your Goodwe Inverter means that the utility grid is disconnected according to safety regulations, but the grid voltage is maintained due to the loads. Check whether the utility grid is disconnected.
K
karen44Sep 4, 2025
What to do if my Goodwe Inverter shows an Abnormal Ground error?
- C
  Christopher WileySep 4, 2025
  An 'Abnormal Ground' error on your Goodwe Inverter can be caused by: 1. A poorly connected PE cable on the inverter. 2. Reversed L and N cable connections when the PV string output is grounded. To resolve this, check: 1. That the inverter's PE cable is properly connected. 2. Whether the L and N cables are reversed if the PV string output is grounded.

Goodwe GW5000-EH Specifications

General

Model	GW5000-EH
Type	Hybrid Inverter
Rated Output Power	5000 W
Max DC Input Voltage	600 V
Start Voltage	120V
Number of MPPT	2
Max Input Current per MPPT	11 A
Max AC Apparent Power	5000 VA
Max AC Output Current	22 A
Rated AC Voltage	230 V
AC Voltage Range	180 V - 280 V
Rated Grid Frequency	50/60Hz
Total Harmonic Distortion (THD)	< 3%
Protection Degree	IP65
Topology	Transformerless
Cooling Method	Natural Convection
Power Factor	0.8 leading - 0.8 lagging
DC Injection Current	<0.5% of rated output current
Operating Temperature Range	-25°C to 60°C
Communication	RS485, WiFi, Ethernet