94 95
Problems are rare, but your GoPro will let you know if anything comes
up. Here are some of the messages you might see.
CAMERA IS TOO HOT
The Temperature icon appears on the touch screen if your camera
becomes too hot and needs to cool down. Your camera was designed to
recognize when it’s at risk of hitting its thermal limit and will shut down
when needed. Simply let it sit and cool before using it again.
Heads Up: The operating ambient temperature range of your
HERO12 Black is 14
°
F ~ 95
°
F (-10
°
C ~ 35
°
C) with a charging temperature
of 32
°
F ~ 95
°
F (0
°
C ~ 35
°
C). High temperatures will cause your camera
to use more power and drain the battery faster.
PRO TIP: Shooting video at a high resolution and frame rate will also
cause your camera to heat up faster, especially in hot environments.
Try switching to a lower resolution and frame rate to lower the risk
of your GoPro getting too hot.
SD CARD ERROR
Your GoPro can detect a variety of problems with your SD card.
Problems can be due to, but not limited to, electrostatic discharge.
Restart your camera if this occurs. It will automatically try to repair
any damaged files and restore your camera back to full function.
Important MessagesSetting Your Preferences
ABOUT
GoPro Updates
Update your camera’s software to ensure you have the latest features
and performance upgrades.
Camera Info
Find your camera’s name and serial number, and see which software
version your camera is using.
Battery Info
Check your battery’s health here. Be sure to use a GoPro Enduro Battery.
Using an older GoPro battery or non-GoPro battery could greatly limit
your camera’s performance.
REGULATORY
See your GoPro’s certifications.
RESET
Format SD Card
Reformat your SD card. This will erase all of your media, so be sure
to save it first.
Reset Presets
Reset the preloaded presets to their original settings and delete
all custom presets.
Reset Camera Tips
See all of the camera tips from the beginning.
Factory Reset
Restore all of your camera’s settings and clear all connections.
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