27
GRAM CUSTOMER CARE & SERVICING
Checklist
If you discover a problem with your fridge/freezer, please refer to
the following points before contacting your supplier for assistance.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Refrigerator does not
operate.
*No electricity to the power
point.
*Check the plug is connected
correctly to the power point.
*Check another appliance at the
same power outlet.
*Check the house fuse/circuit
breaker.
Compressor operating for
long periods.
*Hot weather.
*Frequent door openings.
*Large quantity of food
recently added.
*Door not sealing properly.
*Minimise door openings to allow
the temperature to stabilise.
*Refer to
Temperature
Regulation
on page 18.
*Check the cabinet is level and
door seals are clean and
undamaged.
*Check there are no obstructions
that are preventing the door from
closing.
Food freezing in the
refrigerator.
*Temperature setting is set too
low.
*Food is stored too close to, or
touching rear of cabinet.
*Refer to
Temperature Regulation
on page 18.
*Move food away from the rear of
the cabinet.
Storage compartments are
too warm.
*Temperature setting not
correct.
*Frequent door openings.
*Large quantity of food
recently added.
*Refer to
Temperature Regulation
on page 18.
*Minimise door openings to allow
the temperature to stabilise.
Compressor not operating. *No electricity to power point.
*Possibility of fault with
compressor
*Check power to refrigerator.
*If compressor is still not operating
after checking power and once
the defrost cycle has completed,
please contact your supplier.
Door not closing properly. *Fridge not level.
*Dented or damaged door
seal.
*Adjust feet (refer to
Setting Up
And Installation
on page 8)
*Contact your supplier for advice.
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