44
by Grant Engineering (UK) Limited.
• Consumable items including,
but not limited to, oil nozzles, oil
hoses, gaskets.
IMPORTANT
The nozzle and braided oil hose
supplied with the boiler are only
covered for the period up to the time of
the first service (twelve months). Both
must be changed on the first service
and on every annual service thereafter.
IMPORTANT
Do not wait until the fuel supply runs
out before you re-order. Sludge in the
bottom of the tank may be drawn into
the fuel lines. It is recommended that
the boiler is switched off when the new
oil supply is delivered and that the fuel
is allowed to settle for an hour before
restarting the boiler.
Terms of manufacturer’s guarantee:
• The Company shall mean Grant
Engineering (UK) Limited.
• The boiler must be installed by
a competent installer and in full
accordance with the relevant
Codes of Practice, Regulations
and Legislation in force at the time
of installation.
• The boiler is guaranteed for
two years from the date of
installation
4
, providing that after
twelve months the annual service
has been completed
3
and the
boiler registered with the Company
within thirty days of installation.
Any work undertaken must be
authorised by the Company and
carried out by a competent service
engineer.
• The shell (heat exchanger) of the
oil boiler is also covered by a five
year parts only guarantee from
the date of installation
4
. This is
subject to the following:
• The boiler is operated
correctly, in accordance with
the installation and servicing
instructions.
• Proof is provided that the
system has been flushed or
chemically cleaned where
appropriate (refer to BS 7593)
and that the required quantity
of a suitable corrosion
inhibitor added.
• Proof of annual servicing
(including the checking of
any expansion vessels and
pressure relief valves) must
be provided if and when
requested by the Company.
IMPORTANT
Grant Engineering
(UK) Limited strongly
recommends that a Grant
Mag-One in-line magnetic
filter/s (or equivalent
5
) is
fitted in the heating system
pipework. This should
be installed and regularly
serviced in accordance with
the filter manufacturer’s
instructions.
• This guarantee does not cover
breakdowns caused by incorrect
installation, neglect, misuse,
accident or failure to operate the
boiler in accordance with the
manufacturer’s installation and
servicing instructions.
• The boiler is registered with the
Company within thirty days of
installation. Failure to do so does
not affect your statutory rights
1
.
• The balance of the guarantee
is transferable providing the
installation is serviced prior to the
dwelling’s new owners taking up
residence. Grant Engineering (UK)
Limited must be informed of the
new owner’s details.
• The Company will endeavour
to provide prompt service in
the unlikely event of a problem
occurring, but cannot be held
responsible for any consequences
of delay however caused.
• This guarantee applies to Grant
Engineering (UK) Limited boilers
purchased and installed on the UK
mainland, Isle of Wight, Channel
Islands and Scottish Isles only
2
.
Provision of in-guarantee cover
elsewhere in the UK is subject to
agreement with the Company.
• All claims under this guarantee
must be made to the Company
prior to any work being
undertaken. Invoices for call out/
repair work by any third party will
not be accepted unless previously
authorised by the Company.
• Proof of purchase and date of
installation, commissioning and
service documents must be
provided on request.
• If a replacement boiler is supplied
under the guarantee (due to a
manufacturing fault) the product
guarantee continues from the
installation date of the original
boiler, and not from the installation
date of the replacement
4
.
• The oil boiler must be connected
to a mains water supply
(installations utilising a private
water supply are not covered by
this guarantee).
• Breakdown/failure due to lime
scale will not be covered by this
guarantee.
• The replacement of a boiler under
this guarantee does not include
any consequential costs, such
as the removal or replacement of
worktops, kitchen units, etc.
• The boiler (excluding external
modules) must not be sited in a
location where it may be subjected
to frost.
Hard water advice
(for Combi boilers only)
If you live in a hard water area,
protection against scaling must be
given to the domestic hot water heat
exchanger of your combination boiler.
You should fit an appropriate scale
inhibitor or water softener as any
breakdown caused by water scaling
is not covered by the manufacturer’s
guarantee. Ask your installer for advice.
Foot notes:
1. Your statutory rights entitle
you to a one year guarantee
period only.
2. The UK mainland consists of
England, Scotland and
Wales only. Please note
that for the purposes
of this definition, Northern
Ireland, Isle of Man and Scilly Isles
are not considered part of the UK
mainland.
3. Your boiler must be regularly
serviced as per the installation and
servicing instructions, (even when
the guarantee has expired) to
prolong the lifespan and ensure it
is operating safely and efficiently.
4. The guarantee period will
commence from the date of
installation, unless the installation
date is more than six months from
the date of purchase, in which
case the guarantee period will
commence six months from the
date of purchase.
5. As measured by gauss. The Mag-
One magnetic filter has a gauss
measurement of 12000.
Version 1.0
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