Why is there no steam coming from my Groen Kitchen Appliances steamer?
If the Groen Kitchen Appliances steamer isn't producing steam, make sure the ON switch is depressed, the water supply is connected and turned on, and the steamer door is completely closed.
What to do if my Groen Kitchen Appliances steamer does not fill with water?
If the Groen Kitchen Appliances steamer is not filling with water, check if the ON switch is depressed, the water supply is connected and turned on, and the water supply hose isn't kinked or obstructed. Also, verify that the water pressure is not low (less than 30 PSI), the water flow is not low (less than 1.5 gpm), and the screen at the water connection is not clogged.
Why is the door/lid light on my Groen SSB-3G steamer?
If the door/lid light is on for your Groen Kitchen Appliances steamer, ensure that the steamer door is securely closed.
What to do if my Groen SSB-3G Kitchen Appliances steamer has any unusual operation?
If you observe any unusual operation with your Groen Kitchen Appliances steamer, press the ON/OFF pad to turn it off. Momentarily turn the circuit breaker off and then on, or unplug it from power. Then, turn the unit back on.
How to fix a Groen SSB-3G Kitchen Appliances steamer door that pops open?
If the door of your Groen Kitchen Appliances steamer pops open, make sure the drain and vent are not plugged and that no more than two units are attached to a single drain line. Also, check the door pin adjustment.
What to do if my Groen SSB-3G has no power?
If your Groen Kitchen Appliances steamer has no power, check the wall circuit breaker and the fuses on the back of the steamer (after disconnecting power).
What to do if my Groen Kitchen Appliances steamer overfills with water at start up?
If the unit overfills with water at start up of your Groen Kitchen Appliances steamer, clean the probes in the unit and check the float probe orientation.
What does the cooling fan light on my Groen SSB-3G Kitchen Appliances steamer mean?
The cooling fan light indicates that the component cooling fan may not be operating on your Groen Kitchen Appliances steamer. The light may come on for several minutes during normal operation. If it stays on for more than 30 minutes, call for service. The unit may be used for cooking while waiting for service.
Why is there no steam in my Groen SSB-3G?
If your Groen Kitchen Appliances steamer isn't producing steam, verify that the ON switch is activated, the water supply is connected, and the water is turned on. Also, check to ensure the steamer door is completely closed.
What to do if my Groen Kitchen Appliances shows Fault Display 1 or 2?
If your Groen Kitchen Appliances unit displays Fault 1 or 2, clean the floats in the unit and check the float probe orientation. Also, ensure that the water supply is adequate to run the steamer(s) during normal operation.
General| Capacity | 3 gallons |
|---|---|
| Material | Stainless Steel |
| Power Source | Electric |
| Voltage | 208-240V |
| Temperature Control | Thermostatic |
| Phase | 1 or 3 Phase |
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