Groen SMARTSTEAM PRO User Manual

SERVICE MANUAL
IMPORTANT INFORMATION, KEEP FOR OPERATOR
THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. READ,
UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS
CONTAINED IN THIS MANUAL.
FOR YOUR SAFETY Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other appliance.
WARNING Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death. Read the
installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the
consignee to inspect the container upon receipt of same and to determine
the possibility of any damage, including concealed damage. Unied
Brands suggests that if you are suspicious of damage to make a notation
on the delivery receipt. It will be the responsibility of the consignee to le
a claim with the carrier. We recommend that you do so at once.
Manufacture Service/Questions 888-994-7636.
PART NUMBER 179214, REV. A (06/22)
This manual provides information for:
SMARTSTEAM® PRO
BOILERLESS STEAMER, DOMESTIC
GSSP-BL-3E/3ES/5E/5ES/10ES &
(2)GSSP-BL-3ES/5ES/10ES
GSSP-BL-3G/3GS/5G/5GS/10GS &
(2)GSSP-BL-3GS/5GS/10GS
888-994-7636, fax 888-864-7636
uniedbrands.net
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consent of Unied Brands. Information contained in this document is known to be current and accurate at the time of printing/
creation. Unied Brands recommends referencing our product line websites, uniedbrands.net, for the most updated product
information and specications. © 2022 Unied Brands. All Rights Reserved.
TABLE OF CONTENTS
Introduction... 2
Groen Certied Service... 2
Warranty & Non-Warranty Repair... 2
Safety... 2
Glossary of Terms... 2
Tools & Supplies... 2
How to Use this Manual... 3
Operation... 3
Controls... 3
Operating Procedure... 4
Typical Questions... 4
Installing, Cleaning & Testing... 5
Electric Model Installation... 5
Gas Model Installation... 6
Installation... 6
General Cleaning... 7
Heavy User Deliming Maintenance Program... 8
Element Wiring... 8
Troubleshooting... 10
Diagnostics... 10
Error Codes... 11
Amperage/Resistance Chart... 12
Gas Orice Size Chart... 12
Wiring Diagrams & Schematics... 13
Assembly / Disassembly... 23
General Information... 23
Cavity Compartment Side Panels... 23
Top Cover... 23
Steamer Display Control... 23
I/O Board... 23
Steam Reservoir Drain Valve... 23
Door Removal/Installation/Alignment... 23
Door Reversal Procedures... 24
Door Switch... 24
Door Gasket... 24
Probe... 24
Element... 25
Burner... 25
Service Bulletin # 194... 25
Parts List... 26
Graphic User Interface... 49
General Notes... 49
Initial Startup... 49
Manual Cook... 50
Home... 51
Timed Cook... 52
Hold Mode... 53
Pan Timers... 53
Menu... 54
Settings... 55
Service... 56
Delime... 59
Errors... 61
Shutdown... 62
All Menus... 63

Groen SMARTSTEAM PRO Specifications

General

Power Type	Electric
Control Type	Digital
Material	Stainless Steel
Water Source	Direct Water Connection
Voltage	208-240V

Summary

Introduction to Groen Steamers

Steamer Safety Precautions

Essential safety guidelines for operating and maintaining the steamer.

Required Tools and Supplies for Service

List of tools and supplies needed for inspection, repair, and testing.

Steamer Operation Guide

Control Panel Overview

Description of the touchscreen graphic display and ON/OFF button.

Understanding Cook Modes

Explanation of Manual, Timed, and Hold cook modes.

Step-by-Step Operating Procedures

Understanding Service Error Codes

Explanation of error codes and their potential causes.

Heater Control Operation

How the heater is controlled based on thermostats and cycles.

Steamer Installation Guide

Electric Steamer Installation

Specific instructions for installing the electric version of the steamer.

Gas Steamer Installation

Specific instructions for installing the gas version of the steamer.

Installation Details and Requirements

Water Connection Requirements

Specifications for incoming water supply and pressure.

Drain Line Installation Guidelines

Proper procedures for installing the drain line.

General Cleaning Procedures

Exterior Cleaning Steps

Instructions for cleaning the exterior surfaces of the steamer.

Interior Cleaning Steps

Detailed steps for cleaning the steamer's interior cavity.

Heavy Duty Deliming Maintenance

Element Wiring Diagrams

Wiring schematics for steamer heating elements.

Troubleshooting Steamer Issues

Performing Steamer Diagnostics

Steps to enter service mode and run diagnostic tests.

Understanding Error Codes

Wiring Diagrams and Schematics

I/O Board Connector Layout

Diagram showing I/O board connectors and pin assignments.

Assembly and Disassembly Procedures

Side Panel Removal and Installation

Procedure for removing and reinstalling cavity side panels.

Steam Reservoir Drain Valve Service

Instructions for removing, installing, and testing the drain valve.

Door Removal, Installation, and Alignment

Steps for servicing the steamer door.

Door Switch Replacement

Door Gasket Service

Instructions for removing, inspecting, and replacing the door gasket.

Water Level Probe Service

Instructions for removing and installing water level probes.

Heating Element Service

Burner Service

Service Bulletin # 194

Parts List - Gas Cavity Assembly

Parts List - Electrical Assembly

Graphic User Interface Overview

Initial Startup Procedure

Steps and screens shown when powering on the unit for the first time.

Manual Cook Mode Operation

Home Screen Modes and Transitions

Timed Mode Not Ready Transition

Procedure when Timed mode is selected but unit is not ready.

Timed Cook Mode Operation

Hold Mode Operation

Using Pan Timers

Functionality for setting and managing pan timers.

Accessing Menu and Unit Information

Viewing Unit Information

Details on accessing Model, Serial Number, and other unit data.

Configuring Steamer Settings

Service Menu Options

Accessing service-related functions like diagnostics and error logs.

Monitoring Unit Status

Steamer Diagnostics Procedures

Shutdown Needed Prompt

Understanding the prompt to shut down before diagnostics.

Data Retrieval Process

Accessing Parameters with Code

Entering the password to access steamer parameters.

Entering Serial Number

Delime Process Overview

Instructions and warnings for initiating the delime process.

Delime Cavity Preparation

Understanding and Responding to Errors

Fatal Error Handling

What to do when a fatal error occurs and the unit shuts down.

Steamer Shutdown Procedure

Restarting the Steamer

Procedure for restarting the unit after exiting service mode.

Overview of All Menu Screens

Detailed Error Log Information

Service Menu Navigation

Accessing service functions like startup date and diagnostics.

Service Log for Maintenance Records