Growatt 10000UE - Introduction; Product Overview; LCD display; General LCD display

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GENERAL
This document is applicable for Growatt 10000UE, 12000UE, 18000UE and 20000UE three-phase
inverter.
An error message will be displayed on the LCD screen while a fault occurs. The faults consist of
inverter fault and system fault. All faults will shut down the inverter accompanied by red LED
indicator immediately and wait until the fault is cleared. When a warning message is shown on LCD
display, the inverter will continue working but will be accompanied by flash red LED indicator.
You may be advised to contact Growatt in some situation, please provide the following
information.
Information concerning the inverter:
 Serial number
 Model number
 Error or warning message on LCD
 Short description of the problem
 Grid voltage
 DC input voltage
 Can you reproduce the failure? If yes, how?
 Has this problem occurred in the past?
 What was the ambient condition when the problem occurred?
Information concerning the PV panels:
 Manufacturer name and model number of the PV panel
 Output power of the panel
 Voc of the panel
 Vmp of the panel
 Imp of the panel
 Number of panels in each string
 How many strings connected in one MPP tracker
 If it is necessary to replace the unit, please ship it in the original box.