Gtech RCLM001 - Troubleshooting

27
Troubleshooting
Error message Cause Solution
Mower outside Mower is outside the
perimeter
Place the mower inside the
perimeter.
Mower lied Mower is lied away from the
ground
Move the mower to a flat part
of the lawn.
Mower tilted Mower is tilted too much. Move the mower to a flat part
of the lawn.
Mower overturned Mower is upside down Return the mower to its
normal position.
Mower trapped Mower is trapped by
obstacles.
Remove the obstacles.
Loop signal lost Power supply or the wire is
not connected to the station,
or wire is broken.
Check the power supply,
station and wire are
connected normally. Identify
wire break and repair with
splice connector
Motor fault Blade motor or drive motor
is stuck. The motor current is
too high.
Clear the grass or soil in
cutting means and driving
wheels. Cut the high
and thick grass with a
conventional lawn mower.
High temp The battery temperature is
too high.
Wait until the temperature
decreases.
Battery abnormal The battery is damaged. Call for help from service
centre.
Wheel spinning faults where the mower will stop in a single spot and wheel(s) spin is a
combination of uneven and/or wet ground. The solution is to add soil to level the ground.
Ensure good drainage of the lawn before mowing, and not to mow during heavy rain and water
logging.
If the perimeter wires are in the wrong connectors (so the signal is clockwise not counter-
clockwise) then the mower will attempt to be outside the perimeter, not inside it. If the mower
leaves the area constantly then change the wires around at the charge station (moving the wire
in red connector to black and vice versa).
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